WISK Inventory - FAQ

Saving an Empty Area

How to save an area if it temporarily contains no stock

Written by Nick Neale
Updated over a week ago

How to Restore an Inventory, Invoice, Return or Adjustment

How to un-archive any of these stock affecting actions

Written by Nick Neale
Updated over a week ago

How to Delete / Archive an Inventory

How to remove an inventory from your venue

Written by Nick Neale
Updated over a week ago

What is a Stock Error?

When submitting an inventory, you'll receive a stock error notification if any items increase in stock without a reason to account for it.

Written by Nick Neale
Updated over a week ago

How to Merge Duplicate Bottles

How to combine items if you have duplicates in your Venue Bottles

Written by Nick Neale
Updated over a week ago

How to Delete / Archive a Bottle

How to remove an item from your Venue Bottles if you no longer carry it

Written by Nick Neale
Updated over a week ago

New User Guide

If you have recently started at a venue that uses WISK, this provides an overview of the system and links to resources

Written by Nick Neale
Updated over a week ago

POS Integrations

A list of all the POS systems WISK integrates with to pull sales data

Written by Nick Neale
Updated today

How do I map my POS Items?

How to add your recipes to the drinks you sell in your POS

Written by Nick Neale
Updated this week

What is the importance of mapping POS items?

Written by Nick Neale
Updated over a week ago

If I already entered my recipes into my POS, do I need to enter them again in WISK?

Written by Nick Neale
Updated over a week ago

How to Upload Sales Manually

How to download and fill out our template to upload sales data

Written by Nick Neale
Updated this week

POS Integration - Omnivore

How to integrate your POS with WISK by using Omnivore's Universal API

Written by Nick Neale
Updated yesterday

How to Integrate Square POS

How to integrate your Square POS with WISK

Written by Nick Neale
Updated over a week ago

How to Integrate TouchBistro POS

How to integrate your TouchBistro POS with WISK

Written by Nick Neale
Updated over a week ago

How to Integrate Lightspeed

How to pull your sales data from Lightspeed into WISK

Written by Nick Neale
Updated over a week ago

How to Integrate your Veloce POS

How to integrate your Veloce Cloud account with WISK

Written by Nick Neale
Updated this week

How do I count an item as 0?

How to count items you no longer have in stock

Written by Nick Neale
Updated over a week ago

Editing an Inventory Time

How to adjust the start or end time of a submitted inventory

Written by Nick Neale
Updated over a week ago

Viewing Your Inventory Report

How to view your emailed copy of the inventory report

Written by Nick Neale
Updated over a week ago

Viewing Your Variance Report

How to view and understand your Variance Report

Written by Nick Neale
Updated over a week ago

Viewing Your Consumption Report

How to view and understand your consumption report

Written by Nick Neale
Updated over a week ago

Returning Items to a Distributor

How to return stock to a distributor

Written by Nick Neale
Updated over a week ago

How to Edit an Inventory

How to edit an inventory if you miscounted or missed items

Written by Nick Neale
Updated over a week ago

Can multiple users count in the same location?

Written by Nick Neale
Updated over a week ago

How to Cancel / Restart an Inventory

If you start an inventory but are unable to finish it in a period where there are no sales, you may need to cancel it

Written by Nick Neale
Updated over a week ago

Should I do my intake before or after doing my inventory?

Written by Nick Neale
Updated over a week ago

Beer Keg Sizes

How to make sure you are entering the correct size for your beer kegs

Written by Nick Neale
Updated over a week ago

I didn't receive my Inventory Report

How to manually send the report emails and download them from the WISK Web Portal

Written by Nick Neale
Updated over a week ago

Adding a New Venue

How to add additional venues to your WISK account

Written by Nick Neale
Updated over a week ago

Changing a User's Role

How to change the role of a user in your venue

Written by Nick Neale
Updated over a week ago

Removing a User from a Venue

How to remove a user if they are no longer with your venue

Written by Nick Neale
Updated over a week ago

User Roles & Permissions

An overview of the roles you can assign users in your venue

Written by Nick Neale
Updated over a week ago

Updating Subscription Payment Information

How to add and remove credit cards from your WISK subscription

Written by Nick Neale
Updated over a week ago

Email Report Permissions

How to manage which users receive email report notifications when certain actions are completed.

Written by Nick Neale
Updated over a week ago

Managing Areas - App

How to add, edit, or delete areas in your venue

Written by Nick Neale
Updated over a week ago

Managing Areas - Web

How to add, edit, or delete areas in your venue

Written by Nick Neale
Updated over a week ago

Can I merge areas together?

You cannot merge areas, but you can add, edit and delete areas to reflect any changes at your venue

Written by Nick Neale
Updated over a week ago

How do I switch my current venue?

How to toggle / change your current venue in the WISK app and Web Portal if you have access to more than one.

Written by Nick Neale
Updated over a week ago

Cancelling your in-app Subscription

How to cancel/unsubscribe your App Store in-app subscription

Written by Nick Neale
Updated over a week ago

I Forgot My Password

How to reset your password from the WISK Web Portal or Mobile App

Written by Nick Neale
Updated this week

How to Add/Remove a Bottle Weight

How to update a full or empty bottle weight of an item

Written by Nick Neale
Updated over a week ago

What is the importance of keeping accurate bottle weights?

Written by Nick Neale
Updated over a week ago

How does WISK know how much liquid remains in the bottle?

Written by Nick Neale
Updated over a week ago

Uploading Items to Your Venue

How to bulk upload your list of items to add or update them

Written by Nick Neale
Updated over a week ago

Editing an Invoice, Return or Adjustment

How to edit these actions to ensure the accuracy of your data

Written by Nick Neale
Updated over a week ago

How to Delete / Archive an Invoice, Return or Adjustment

How to remove any of these stock affecting actions from your venue

Written by Nick Neale
Updated over a week ago

How do I add Par Levels?

How to assign Par Levels to your items to speed up the ordering process

Written by Nick Neale
Updated over a week ago

How to create Batch Cocktails

How to create and track your pre-mixed cocktails

Written by Nick Neale
Updated over a week ago

How do I add Beer Kegs?

Written by Nick Neale
Updated over a week ago

Contacting Support

How to reach the WISK Support team if you have any questions or experience any issues using the platform

Written by Nick Neale
Updated over a week ago

What happens if my device dies during an ongoing inventory?

Written by Nick Neale
Updated over a week ago

Why is my variance so large?

How to investigate if you're seeing a large variance for a specific or multiple items

Written by Nick Neale
Updated over a week ago

What is the importance of selecting the correct intake date/time?

Written by Nick Neale
Updated over a week ago

What is an Adjustment?

An overview of adjustments and how to add them

Written by Nick Neale
Updated over a week ago

Adding an Adjustment - Web

How to add an adjustment on the WISK Web Portal to remove stock due to breakage, corked, spillage, etc.

Written by Nick Neale
Updated over a week ago

Adding an Adjustment - App

How to add an adjustment on the WISK Mobile app to remove stock due to breakage, corked, spillage, etc.

Written by Nick Neale
Updated over a week ago

Viewing an Adjustment

After you've added an adjustment, see how it impacts your stock count and consumption data

Written by Nick Neale
Updated over a week ago