WISK Inventory - FAQ

Saving an Empty Area

How to save an area if it temporarily contains no stock

Written by Nick Neale
Updated over a week ago

How to Restore an Inventory, Delivery, Return or Adjustment

How to un-archive any of these stock affecting actions

Written by Nick Neale
Updated over a week ago

How to Delete / Archive an Inventory

How to remove an inventory from your venue

Written by Nick Neale
Updated over a week ago

What is a Stock Error?

When submitting an inventory, you'll receive a stock error notification if any items increase in stock without a reason to account for it.

Written by Nick Neale
Updated over a week ago

How to Merge Duplicate Bottles

How to combine items if you have duplicates in your Venue Bottles

Written by Nick Neale
Updated over a week ago

How to Delete / Archive a Bottle

How to remove an item from your Venue Bottles if you no longer carry it

Written by Nick Neale
Updated over a week ago

New User Guide

If you have recently started at a venue that uses WISK, this provides an overview of the system and links to resources

Written by Nick Neale
Updated over a week ago

POS Integrations

A list of all the POS systems WISK integrates with to pull sales data

Written by Nick Neale
Updated over a week ago

How do I map my POS Items?

How to add your recipes to the drinks you sell in your POS

Written by Nick Neale
Updated over a week ago

What is the importance of mapping POS items?

Written by Nick Neale
Updated over a week ago

If I already entered my recipes into my POS, do I need to enter them again in WISK?

Written by Nick Neale
Updated over a week ago

How to Upload Sales Manually

How to download and fill out our template to upload sales data

Written by Nick Neale
Updated over a week ago

How to Integrate Square POS

Written by Nick Neale
Updated over a week ago

How to Integrate TouchBistro POS

How to integrate your TouchBistro POS with WISK

Written by Nick Neale
Updated over a week ago

How to Integrate Lightspeed

How to pull your sales data from Lightspeed into WISK

Written by Nick Neale
Updated over a week ago

How do I count an item as 0?

How to count items you no longer have in stock

Written by Nick Neale
Updated over a week ago

Editing an Inventory Time

How to adjust the start or end time of a submitted inventory

Written by Nick Neale
Updated over a week ago

Viewing Your Inventory Report

How to view your emailed copy of the inventory report

Written by Nick Neale
Updated over a week ago

Viewing Your Variance Report

How to view and understand your Variance Report

Written by Nick Neale
Updated over a week ago

Viewing Your Consumption Report

How to view and understand your consumption report

Written by Nick Neale
Updated over a week ago

Returning Items to a Distributor

How to return stock to a distributor

Written by Nick Neale
Updated over a week ago

How to edit a previous inventory

How to edit an inventory if you miscounted or missed items

Written by Nick Neale
Updated over a week ago

Can multiple users count in the same location?

Written by Nick Neale
Updated over a week ago

How to Cancel / Restart an Inventory

If you start an inventory but are unable to finish it in a period where there are no sales, you may need to cancel it

Written by Nick Neale
Updated this week

Should I do my intake before or after doing my inventory?

Written by Nick Neale
Updated over a week ago

Beer Keg Sizes

How to make sure you are entering the correct size for your beer kegs

Written by Nick Neale
Updated over a week ago

I didn't receive my Inventory Report

How to manually send the report emails and download them from the WISK Web Portal

Written by Nick Neale
Updated over a week ago

Changing a User's Role

How to change the role of a user in your venue

Written by Nick Neale
Updated this week

Removing a User from a Venue

How to remove a user if they are no longer with your venue

Written by Nick Neale
Updated this week

User Roles & Permissions

An overview of the roles you can assign users in your venue

Written by Nick Neale
Updated this week

Updating Subscription Payment Information

How to add and remove credit cards from your WISK subscription

Written by Nick Neale
Updated this week

Email Report Permissions

How to manage which users receive email report notifications when certain actions are completed.

Written by Nick Neale
Updated over a week ago

How do I add a location?

Written by Nick Neale
Updated over a week ago

How do I switch my current venue?

Written by Nick Neale
Updated this week

Cancelling your in-app Subscription

How to cancel your App Store in-app subscription

Written by Nick Neale
Updated over a week ago

How to Remove a Location

Written by Nick Neale
Updated over a week ago

I Forgot My Password

How to reset your password from the WISK Web Portal or Mobile App

Written by Nick Neale
Updated over a week ago

How to change a bottle weight

How to edit a bottle weight if it is incorrect

Written by Nick Neale
Updated over a week ago

What is the importance of keeping accurate bottle weights?

Written by Nick Neale
Updated over a week ago

How does WISK know how much liquid remains in the bottle?

Written by Nick Neale
Updated over a week ago

My Bluetooth Scale Won't Connect

How to get your iOS device to connect to the supported scales

Written by Nick Neale
Updated over a week ago

My Bluetooth Scale says the bottle is empty

How to troubleshoot if you place a partial bottle on the scale and is displays as empty

Written by Nick Neale
Updated over a week ago

Editing the time of an Invoice, Return or Adjustment

How to edit the times of these actions to ensure the accuracy of your data

Written by Nick Neale
Updated over a week ago

How to Delete / Archive an Invoice, Return or Adjustment

How to remove any of these stock affecting actions from your venue

Written by Nick Neale
Updated over a week ago

How do I add Par Levels?

How to assign Par Levels to your items to speed up the ordering process

Written by Nick Neale
Updated over a week ago

How to create Batch Cocktails

How to create and track your pre-mixed cocktails

Written by Nick Neale
Updated over a week ago

How do I add Beer Kegs?

Written by Nick Neale
Updated over a week ago

Contacting Support

How to reach the WISK Support team if you have any questions or experience any issues using the platform

Written by Nick Neale
Updated over a week ago

Why is my variance so large?

Written by Nick Neale
Updated over a week ago

What happens if my device dies during an ongoing inventory?

Written by Nick Neale
Updated over a week ago

What is the importance of selecting the correct intake date/time?

Written by Nick Neale
Updated over a week ago