WISK Inventory - FAQ

Frequently asked questions about the WISK platform that cover all topics

19 articles in this collection
Written by Nick Neale

Account

I Forgot My Password

How to reset your password from the WISK Web Portal or Mobile App

Written by Nick Neale
Updated over a week ago

How do I switch my current active venue?

How to toggle / change your current venue in the WISK app and Web Portal if you have access to more than one.

Written by Nick Neale
Updated over a week ago

Inventory

Flow Meters for Beer Kegs

WISK can integrate with third-party flow meters to provide the most accurate draught beer consumption

Written by Nick Neale
Updated over a week ago

How do I count an item as 0?

How to count items you no longer have in stock

Written by Nick Neale
Updated over a week ago

Saving an Empty Area

How to save an area if it temporarily contains no stock

Written by Nick Neale
Updated over a week ago

What is a Stock Error?

When submitting an inventory, you'll receive a stock error notification if any items increase in stock without a reason to account for it.

Written by Nick Neale
Updated over a week ago

What happens if my device dies during an ongoing inventory?

Written by Nick Neale
Updated over a week ago

I didn't receive my Inventory Report

How to manually send the report emails and download them from the WISK Web Portal

Written by Nick Neale
Updated over a week ago

Can I merge areas together?

You cannot merge areas, but you can add, edit and delete areas to reflect any changes at your venue

Written by Nick Neale
Updated over a week ago

Why is my variance so large?

What to do if you see an item with a large variance

Written by Nick Neale
Updated over a week ago

Invoices

What is the importance of selecting the correct invoice date/time?

Written by Nick Neale
Updated over a week ago

Should I add an invoice before or after doing my inventory?

How to enter an invoice If you receive a delivery on the same day you're taking inventory

Written by Nick Neale
Updated over a week ago

POS (Point of Sale)

What is the importance of mapping POS items?

Written by Nick Neale
Updated over a week ago

If I already entered my recipes into my POS, do I need to enter them again in WISK?

Written by Nick Neale
Updated over a week ago

Scale & Bottle Weights

What is the importance of keeping accurate item weights?

Written by Nick Neale
Updated over a week ago

How does WISK know how much liquid remains in an item?

Written by Nick Neale
Updated over a week ago

Support

Contacting Support

How to reach the WISK Support team if you have any questions or experience any issues using the platform

Written by Nick Neale
Updated over a week ago

What’s the cost/pricing of a WISK subscription?

Pricing for all WISK plans and how to contact the Sales Department for any inquiries

Written by Nick Neale
Updated over a week ago

Food Inventory

WISK Food Features in Development

A list of upcoming and available features for WISK food inventory testers

Written by Nick Neale
Updated over a week ago