Article Contents
Introduction
WISK integrates with the DYMO LabelWriter 450 to print labels of your inventory item barcodes.
When counting certain items in your venue, it may be easier or more practical to print the item’s barcode and affix it somewhere (a shelf, bin, etc) instead of scanning the physical item.
The printed barcode is based on the item’s unique WISK ID, so even items that don’t normally have barcodes can still be printed (produce, certain wines, etc).
You can then scan this barcode during inventory instead of having to search for the item or scroll through your item list to find it. Depending on the size of your venue, this can save a lot of time.
Note: If you just want to print a PDF of your item barcodes and not use the label printer, please see:
Note: Support for this peripheral is a legacy feature and no additional devices are planned to be added at this time.
Setting up the DYMO LabelWriter 450
Download & Install Software/Drivers
Before plugging the DYMO LabelWriter 450 into your computer, download the latest software and drivers for your operating system from the DYMO website.
The software you are downloading includes:
Dymo Connect and
Dymo Connect Service
Dymo Connect Service is required for the WISK Web Portal and the printer to communicate.
To download the latest drivers:
Click "The Latest Software & Drivers for all LabelWriters"
Click "Download" under Mac or Windows The version should be 1.4.2 or higher.
Connecting DYMO Labelwriter 450 to Your Computer
After you’ve downloaded the and installed the software / drivers:
Plug the DYMO Labelwriter 450 into a power outlet
Plug one end of the provided USB cable into the printer, and the other into your computer
The DYMO Labelwriter 450 is now connected to your computer
Select Model and Label Size
With the software installed, and the label printer connected to your computer, the last step is to configure it on the WISK Web Portal.
Place your cursor over your user name on the bottom left of the screen and click "Venue Settings"
Scroll down to "Barcode printer config" and click "Edit"
Click the "Barcode printer" drop-down menu and select the "DYMO LabelWriter 450"
Click the "Label size" drop-down menu and select the size that's in your printer. The size displays in both mm and inches.
Click "Save"
Your choices are saved, and the set up is complete
Printing Barcode Labels
To print a barcode label:
On the “Items” page of the WISK Web Portal, place your cursor over an item and click the “Edit” button
Click “Actions” then “Print Barcode”
Note: "Print Barcode" only appears if the printer has been set up successfully. If you don't see it, please see our Troubleshooting section. If you need to change the label size, click "Barcode printer config".
A label prints for the selected item. The barcode on the label is the item’s unique WISK ID. Peel and place in your venue
Scanning a Barcode Label
After printing the label(s), you can scan the barcode in the mobile app to call up the item:
Troubleshooting and User Guide
If you run into issues getting the "Print Barcode" button to appear, it's possible there's an issue with the Dymo Connect Service. This is what allows the WISK Web Portal to communicate with the Dymo software.
Follow the steps in this Dymo support article to diagnose your Dymo Connect Service:
When functioning properly it will show that everything is connected:
If it displays an error, follow the steps in this article to reinstall the web certificate:
By following these steps exactly, the "Print Barcode" option should appear.
If you run into any other issues while setting up your printer, or getting labels to print, please see Chapter 4 - Getting Help of the LabelWriter User Guide.