Article Contents
Introduction
If you encounter any issues using the WISK platform, you can contact Support the following ways:
Use the chat in the mobile app or the web
Email [email protected]
Call our support line - 1 877 891 6652
Our support operating hours are 9:00AM - 5:00PM Eastern Time, Monday to Friday.
If you require assistance outside of operating hours, please use the chat or send us an email. A representative will respond to you as soon as possible.
Mobile App Chat / Help
Tap the "?" button on the top right of the screen to access the help menu in the app.
Web Portal Chat / Help
On the WISK Web Portal, you'll see a number of support options on the top right of the page, including:
A link to the relevant section of our help site
A guided tour of the current page
Contact Us via email or chat
To chat with a support representative, click the "Contact Us" button and select "Chat with Us" icon on the top right.
Note: When you click "Chat with Us"" you can search the WISK Help Center before reaching out to a support rep. This way you can view articles while on the WISK Web Portal without opening a new tab.
