To help you learn how to use the WISK platform, we provide the following resources for training and support:
Getting Started Guides
To get your account set up and learn the key actions, we’ve put together Getting Started guides for both Food and Beverage account types.
These are collections of articles and videos that take you through each step of the process, and are found on the WISK Help Center.
Venue Setup Checklist
In addition, you’ll also see a Venue Setup checklist in both the WISK Web Portal, and mobile app. You can learn more about each step in the checklist by tapping or hovering over the information icon.
Mobile App
When you tap the information icon beside a checklist item, you’ll see an embedded video and a link to an article that goes over how to complete the item.
When you tap the item itself, it takes you to the screen in the app where you can complete the step.
WISK Web Portal
When you hover your cursor over the information icon, it’ll provide a description of the step, and a link to a help article / video if you click "Learn more". Clicking an item in the checklist takes you to the screen where you can complete the action.
See here for a list of tours available on the WISK Web Portal.
Tours & Tutorials
We also provide tours and tutorials on both the mobile app and WISK Web Portal. They will trigger automatically based on an action you perform, or when your account reaches a certain milestone (for example, completed two inventory counts).
You can also view a tour or tutorial on demand.
Mobile App
To view tutorials in the mobile app:
Tap “More” on the app home screen
Tap “WISK Academy”
WISK Web Portal
If a page on the WISK Web Portal has a tour, you’ll see a button for it along the top of the page.
The tour will take you through the features of a page and point you to additional resources.