For even the largest venues with lots of data, pages on the WISK Web Portal should only take a couple of minutes maximum to load.
If you're trying to load a page on the WISK Web Portal and find that the process is stuck (the loading percentage indicator isn't moving), we recommend clearing your site data.
Something may have gone wrong while loading, and this restarts the process.
Clearing Site Data
If using Google Chrome:
In the address bar, click the lock icon
Note: The address must include web.wisk.ai, do not clear data from this help page.
Click "Site settings"
Click "Clear data"
Click "Clear" on the confirmation window
Note: This will sign you out of the WISK Web Portal
Log back in and try to load the page again
Follow Up Steps
If after clearing the site data, you're still having issues with page loading, please message [email protected] or reach out in the chat for further assistance.