Stock errors occur when your stock of an item increases between inventories without an explanation. Possible causes include:

  1. Forgot to add invoices during the inventory period
  2. Added an invoice but the date and time was incorrect
  3. An item in your inventory was miscounted

Add Invoices

Make sure to add all of your invoices to WISK. Even one missed invoice can create a stock error when you're submitting your inventory. 

To resolve, check for any open purchase orders and receive them if they have been delivered to your venue. If there are no open orders, but you did receive stock, add an invoice, and date it for before the inventory start time.

Incorrect Date & Time

When adding your invoices, make sure you enter the correct date and time they were received.

The start time of your inventory is considered the cutoff point for an inventory period.

When adding an invoice, it will put the current date and time, make sure you adjust it to reflect the time it went into your venue. Otherwise, it may apply to a different inventory period, and make your consumption inaccurate.

Miscount

If the count for an item is inaccurate, your consumption is also inaccurate. The best time to correct a miscount is when reviewing your count before submitting it. The second best time is immediately after submitting the inventory because you can still get a true count. Common causes of miscounts include:

  • Missed stock in a location
  • Submitted a count as cases instead of units or vice versa

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