Article Contents
Introduction
Whenever you complete an inventory count, you are sent an email with your inventory, consumption and variance reports.
If you don’t receive the email with your reports, you can resend the email, or download copies on the WISK Web Portal.
Tip: Before resending the email, check your spam folder and check that your WISK user account is set up to receive inventory reports. Place your cursor over your username on the bottom left and click “Account” to see which reports you receive. You can also see the email address of your account to verify it's been entered correctly.
To learn more about updating your email report permissions and your account's email address please see:
Resending an Email Report
Most Recent Inventory Count
If you just want to resend the reports for the most recent inventory count, you can do this quickly on the web and in the mobile app.
WISK Web Portal
On the Home tab of the Dashboard page, click the "Email Reports (Last Inventory)" button on the Inventory section.
A confirmation message displays saying the report is being generated and will send when complete.
Mobile App
On the "Home" tab, tap the "..." button on the "Last Inventory" card and tap "Resend reports".
A confirmation message displays saying the report is being generated and will send when complete.
Other Inventory Count
To resend an email report for a specific inventory:
Click “Inventories” > “Inventories” on the left hand menu bar
Click the "..." icon beside the inventory
Click the "Actions" menu, then "Email Reports (Inventory/Consumption/Variance)
If the report hasn’t appeared in your inbox after 15-20 minutes, please contact [email protected] and we’ll investigate.
Note: If you have unsubscribed your email address from receiving WISK emails, please inform the team and we can re-add it to the list.
Downloading Reports
If you haven’t received your email report and need a copy immediately, you can download each individual report (Inventory, Consumption, Variance) in .xls or .pdf format on the WISK Web Portal.
To download a report:
Go to the corresponding page for the report (Inventory will be under “Inventories” and Consumption / Variance will be under “Reports / Analytics”)
Select the desired inventory or inventory period
Inventory - click the “View” button beside a specific inventory
Consumption and Variance - the period between your two most recent inventories is selected by default. If you want to get the report for an older inventory, change the “From” and “To” fields
Click the “Actions” button and select a file format to download