WISK.ai

Nick Neale

How to take inventory using the WISK Mobile App

Taking Inventory

How to start a new inventory count using the WISK mobile app

Starting a New Inventory Count

Starting an Inventory & Areas

How to count volume-based items when taking inventory

Volume-Based Items (ml, oz, etc.)

How to count weight-based items when taking inventory

Weight-Based Items (g, lbs, etc)

How to count unit-based items when taking inventory

Unit-Based Items

How to call up items that don't have a barcode to scan (kegs, food products, etc)

Searching for Items with No Barcode

What happens when you scan the barcode of an item that isn't in your venue's list of items

Scanning a Barcode Not in Your Venue Items

If you don't have a supported Bluetooth Scale model, you can still input the weights of items manually

Entering an Item Weight Manually During Inventory

How to count your partial beer kegs with a shipping scale or the visual method

Inventorying Partial Beer Kegs

How to create and apply spouts to your volume-based items (liquor bottles, etc).

Spouts (for Volume-Based Items)

How to create containers for food items and apply them during inventory

Containers (for Weight-Based Items)

What shelves are and how to use them to segment an area into smaller sections

Using Shelves

Quickly add or remove full units of an item using swipe shortcuts

Swipe Gesture Shortcuts

Scanning & Counting Items

What to do if you scan an item and the result in the app is different

I Scanned an Item and the Result Doesn’t Match

If an item doesn't have a full weight on file, and you have an unopened item, you can add the weight during inventory

How to Add a Missing Weight to a Volume Item

Editing Bottle Information / Weights

If you start an inventory but are unable to finish it in a period where there are no sales, you may need to cancel it

How to Cancel / Restart an Ongoing Inventory

Canceling / Restarting an Inventory

After completing one inventory in the app, speed up the next count by using the List view

List View

What to do if you're using the List view and don't see an item on the list

I Can't Find an Item using the List View

All areas must be marked as "Saved" before you can submit a count

Submitting an Inventory Count

Submitting the Inventory

Use partial inventories to spot check counts of items and identify potential losses. These are not full inventory counts.

What is a Partial Inventory?

How to create and submit partial inventories

Taking a Partial Inventory

How to interpret the results of your partial inventory report

Partial Inventory Report

How to rename, archive, or restore a partial inventory group

Managing Partial Inventory Groups

Partial Inventories

You can generate inventory sheets for areas if you would prefer/need to count some or all of the area using pen and paper

Generate Inventory Sheets by Area

How to set your partial volume-based items to display in ml or oz when taking inventory

Partial Item Volume Display Preference

Inventory Settings

How to take an inventory count on the WISK Web Portal

Web Inventory

How to setup and connect your Socket Mobile S700 Series scanner with your iOS Device

Socket Mobile Scanner Setup

If using a supported barcode scanner peripheral, you can count and submit items with minimal interaction with the app

Hands-Free Inventory Counting

Barcode Scanners (Linea Pro, Socket Mobile)

What to do if experiencing issues with an ongoing inventory count (Inventory disappeared, items missing, can't submit inventory etc.)

Inventory Issues

How to send your device logs to the WISK Support Team if requested

Sending Device Logs to Support

How to close the WISK App if requested by WISK Support

Closing the WISK App

How to move items during inventory if you scanned/counted in the wrong area

Moving Counts from One Area to Another

How to export your device's offline operations to the WISK Support Team if requested

Export Offline Operations

Troubleshooting

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