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Closing the WISK App

How to close the WISK App if requested by WISK Support

Nick Neale avatar
Written by Nick Neale
Updated over 9 months ago

Article Contents

Intro

When speaking with WISK Support about an issue with the WISK app, they may ask you to close and re-open the app. This refreshes your app data and applies any changes the Support team may have made to your account.

Note: Closing the app is different than minimizing / putting it in the background.


Closing the WISK App

How you close the WISK app depends on your iOS device model.

iPhone X and later

  1. From the Home Screen, swipe up from the bottom of the screen and pause in the middle of the screen

  2. Swipe right or left to find the WISK app

  3. Swipe up on the preview to close the WISK app

iPhone SE, iPhone 8 and earlier, and iPod touch

  1. Double-click the Home button to show your most recently used apps

  2. Swipe right or left to find the WISK app

  3. Swipe up on the preview to close the WISK app

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