There is now a timeline tab on the "Prepare Orders" page.

This shows all activity related to the shopping cart and purchase orders.

Note: This activity was always available under the timeline on the Dashboard, but this puts it in a more accessible place.

This helps provide a full picture of how items are added and adjusted before they end up in a purchase order. For example, if you only want orders to be placed using WISK Par numbers, this can be a way to track compliance.

To learn more, see:

WISK now supports integrations with Givex POS. To learn more, see:

It is now possible to hide the Venue Setup Progress card on the Dashboard, and the To Do List in the iOS app.
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If you no longer want to see these, please reach out to WISK Support or your Customer Success Manager.

If you have multiple batches with similar ingredients, you can now clone an existing batch. When cloned, you can then update the ingredients as needed. This saves you from having to build every batch from scratch.

To clone a batch, place your cursor over an item and click the arrow button that appears, and select "Clone batch" from the drop-down menu.

To learn more, see:

When importing sales from Toast, if an item is sold with a discount, the price of the item adjusts accordingly for that transaction.
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Previously we didn't have a quick way of seeing if a menu item had been sold with a discount.
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Now when you check the Sales page, there is a "Discount" column, which shows the total dollar value of discounts for each menu item in the selected time period.

We have improved the item timeline to show the previous title of an item when it is changed. Before it only displayed the new name, which in some cases made it difficult to know the original title of the item.

To learn more about the item timeline, see:

We have added the following inventory permissions for users:

These permissions are included in the default roles (Admin, Manager and Employee).
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If you don't want users to be able have access to these, you can create a custom role and remove the permission.
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When this permission is disabled, users taking inventory on both the iOS and Web won't be able to see or use the previous list.
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They will need to use the barcode scanner or the search to add each item, instead of updating the counts on the previous list.

To learn more, see:

When this permission is disabled, users won't be able to see the dollar value of counted items or the total value of the inventory. This applies to both the iOS and WISK Web Portal.

To learn more, see:

For venues with the accounting integration and taxes enabled, you'll now see a "Tax Details" system view on the "Invoices / Returns" page.

This adds the following info to the table:

Previously, you'd need to open each invoice individually to see this information.

To learn more, see:

We've made a few small changes to the Variance PDF sent out when you complete an inventory.
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These changes are to align it with the Variance Page on the web.
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Changes include:

Now:

Before:

To learn more, see:

The WISK iOS app now supports the following Bluetooth scales made by Etekcity:

For more information about the supported Etekcity Bluetooth scales, see:

If an item was created from a batch, it is now labelled with "Batch" when viewing a completed/ongoing inventory on the web.

Centiliter has been added as a unit of measurement when creating items or adding a quantity to batches, POS Items, depletions etc.

The timeline on the Dashboard page has been updated to post all actions related to the shopping cart.

This way you can see if items were added manually, or via one of the prefill options.

To learn more, see:

When configuring your Cluster integration in WISK, there is now an option to import your modifiers as Separate POS Items.

This can help reduce the amount of POS Item mapping required if your venues makes extensive use of modifiers.
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To learn more, see:

We've added the "Theoretical Cost" to the top of the Variance Details tab.

This matches the "Overview" and "Variance" tabs, and allows you to quickly compare it to your Actual Cost (%).

This also allows you to see your Theoretical Cost between any two completed inventory counts. Previously you couldn't view this anywhere.

Note: To view the "Shrinkage Percentage", you need to click the down arrow button to expand/collapse the section.

When generating orders in WISK, the dollar value of the order is an estimate based on the cost of each item/item variation from the last received invoice.

If you have access to the latest pricing from your distributors (bid sheets, their online ordering portal, etc.) you can now set the "Current distributor price" for each item.
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​Note: This feature needs to be turned on by your Customer Success rep or a member of the Support team. Please reach out to them to have this activated in your venue.
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This allows you to manually set a price for each item variation, along with an expiration date (how long the price is valid).

When this feature is activated, you'll see a "Current distributor price" field when viewing items / item variations.

When generating orders, the current distributor prices are used to calculate the dollar value of the order instead of the ones from the last received invoice. In the example below, it is using the current distributor price of $26/unit instead of $25/unit from the last received invoice.

If the current distributor price is expired, it defaults to the price from the last received invoice.
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To learn more about this feature, please see:

You can now merge item variations on the WISK Web Portal. This should help clean up item data if an item has duplicate variations.

Some key points:

To learn more, see:

For users of ChargeSavvy POS, we now support uploading the "Sales Integration" report directly into WISK.
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You can export it from ChargeSavvy, and upload it to your WISK account without having to use the WISK template.
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To learn more, see:

The Cluster POS integration now supports importing modifiers. This needs to be toggled on under the POS Integration in Venue Settings.

When toggled on, any modifiers for a menu / POS Item are now appended to it to create a new POS Item. This results in having more POS Items to map, but allows you to accurately track what is sold.
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For example, lets say you sell an item called "Can of Pop" and there are options / modifiers to select the flavor.

With "Include modifiers" toggled off, you'll only see the base POS Item:

Since there is just the one POS Item, you can't accurately map the sale of this item to a specific flavor.

With "Include modifiers" toggled on, you'll see a separate POS Item for each option that can be mapped:

To learn more, see:

We have reworked our Revel integration to improve support for modifiers with a price of 0. To learn more, see:

When importing sales data from Toast and Omnivore, we now pull the Revenue Center of each sale.
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This makes a few things possible:

Important: To get accurate values for real-time stock and variance, you'll need to use transfers to track the movement of items in your venue.
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To learn more, please see:

If taking an inventory count in the app while offline, you will now receive a prompt if you go to exit the inventory.
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This is because if you leave the inventory while offline, you won't be able to return to it until your device reconnects to the internet.

This prompt should now prevent users from exiting the inventory while offline and then being stuck from going back in.
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To learn more, see:

In February we added support for depleting sub-units on the web. This month we have added it to iOS.

When an item is brought up with the measurement type "Unit" and the measurement is greater than 1, you'll see an option to "Add Partial".

Tap this to enter the number of sub-units. In this example we want to deplete 3 eggs, which gets converted to the amount in full units (0.25). In other words, one quarter of a carton of 12 eggs.

To learn more, see:

For venues that prefer/need to count by pen and paper, we've added an option to the "Inventory Sheets by Area" feature that displays your items in the order they were submitted during the previous inventory.
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Previously, you could only download the sheet by alphabetical order. This is intended to make it easier to add the counts into the web or app when finished.

If the item was counted multiple times in an area, the order is based on when it was first submitted. Each item tagged with an area appears only once on the sheet.
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If an item is tagged with an area but wasn't counted in the previous inventory, it displays in a separate section of the sheet labelled as "Not counted last inventory"

To learn more, see:

Customers who have added their Clover integration in WISK before Mar 27th, 2025 will need to make a small change in their account to continue receiving sales data.

This is to accommodate Clover's switch from the OAuth v1 security framework to OAuth v2.

To complete the migration you will need to:

Note: The current OAuth v1 integration will stop working after March 31st, 2025. Please switch to the new version at your earliest convenience.
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When deactivated, the integration will no longer try to pull new sales data. Your historical sales data remains in your account.

Your sales data should pick-up where the previous integration left off. If you experience any issues after adding the new integration, please contact [email protected] or reach out in the chat.

Back in January, we added on the web a button to mark a purchase order as unable to fulfill by the distributor.
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We have now added this functionality in the iOS app.
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When viewing a purchase order on the "Orders History" page, tap the "..." button to see the "Unable to fulfill" button.

This button closes out an order without adding an invoice. This also removes any items on the order from your pending purchase orders count.
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To learn more, see:

WISK now supports integrations with Jonas Club POS. To learn more, see:

When viewing your distributors on the web, there is a new field called "Customer / Account Number".

When sending order emails through WISK, we have received feedback that some distributors require a customer or account number to be included.

Note: This is the number assigned to you by the distributor / supplier.
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Instead of entering it manually in the notes each time, you can add it in the "Customer/Account Number" field and it appears automatically.

If added, it appears when:

When viewing a locked inventory on the web, the Timeline tab displays who locked it and when.
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This would be either:

For added transparency, we now display this information when you open the inventory.

You can still view the full details on the Timeline tab.

To learn more, see:

The "Group" and "Merge" features are now available on the Consumption page.

When you access the WISK Web Portal, your venue data is saved to your browser. This is to speed up loading times, especially for larger venues.

As a result, there needs to be available space on your hard drive to get the latest data.

If you have no space on your hard drive, you'll see the following message on web.wisk.ai:
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"Your device's hard drive is out of storage. New data cannot be saved or synced until space is available. This means you cannot get the latest changes and you will see inaccurate data. Please free up space and go to https://web.wisk.ai/reload. Data is saved on your device to speed up loading times."

Follow the instructions to free up space to ensure you are getting the most up-to-date data.

If you have an item with the measurement type of "unit" instead of weight or volume, you can deplete sub-units if the item measurement is greater than 1.

These are typically items purchased in a package, and contain multiple units. Examples include:

For example you have Large Eggs with a measurement of 12 unit because there are 12 eggs in a carton, you can now deplete individual eggs.

When selecting the item to add it to a depletion, you'll see a "Partial" option under the "Measurement" drop-down:

When selected, you can enter the number of sub-units

To learn more, see:

When viewing archived POS Items there is an option to delete them. Previously, this removed them from the "Archived" list, and they were no longer viewable in your venue.
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The idea was that you would only delete POS Items that would never be relevant. For example, if there are food sales in your Beverage account. However, this led to issues when investigating any discrepancies in sales between the POS and what was imported into WISK.
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Sometimes a permanently deleted POS Item was renamed and sold as something else, so it wasn't appearing as sold in WISK.
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You can now view these deleted POS Items by toggling on the "Deleted" filter on the POS Items page.

From there you can send deleted items back to Archived, or restore them as needed.

To learn more, see:

We have added a banner on the "Home" page of the app if there are draft invoices that require your review.
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This matches the WISK Web Portal, and makes it clearer for users that only use the iOS app they have invoices that need their attention.

Tapping the "View" button shows all draft invoices with issues. Tapping an invoice gives more information about what needs to be fixed and how.

For more information about invoices that need review, see:

When adding depletions on the WISK Web Portal, you now have the option to add a POS Item or Batch.

This allows you to deplete multiple ingredients at a time that are currently mapped to the POS Item or Batch.

Just click the "Add POS Item / Batch" tab and enter the name of either the POS Item or Batch.

In the search results, it displays whether it is a Batch or POS Item.

When you add a POS Item to a depletion, you must enter how many of that POS Item are being depleted and it subtracts the correct quantity of each ingredient.

When depleting a batch you can deplete the whole amount, or enter a custom measurement.

To learn more, please see:

Note: This feature is currently only available on the WISK Web Portal.

We've added a "Last Received Date" column to the system views for comparing item variation costs.

This allows you to see at a glance when that variation was last received. Previously you needed to click the cost to see the invoice history with the date.

To learn more, see:

In some cases you may place an order to a distributor that they cannot fulfill. The new "Unable to fulfill" button allows you to close out an order without adding an invoice. This also removes any items on the order from your pending purchase orders count.

When viewing the PO on the web, you can find it under Actions > Unable to Fulfill.

You will then need to confirm this action.

Note: Only use this if the distributor cannot send you anything. If they still send some of the items, add the invoice and remove any items that were not included.

​​Important: There are still some finishing touches for this change. When you mark it as "Unable to fulfill" the status will still show as "Received with manual invoice". Functionally the order is closed out and no stock is added to your venue. The status text will update in the near future.

To better match industry terms, we have changed "Target Cost" to "Theoretical Cost".
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Any mention of Consumption ($) is now Cost of Goods Sold (COGS).
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Usage in the context of quantity rather than dollar amount is still called Consumption.

To help identify any counting or costing errors that impact your inventory value, we now display the $ value of every item submitted in an inventory count while counting.

When counting in the iOS app, when you tap "Review Item Counts", it shows the value under item. This is based on the current cost, and the amount/measurement submitted.

When counting on the WISK Web Portal, it shows the value of every submission under "Summary".

To learn more, see:

To help surface POS Item mapping errors, we now show a banner at the top of the POS Items page if there are POS Items with a cost percentage higher than 100%.

This typically indicates an issue with either the:

Clicking the banner applies the "Cost % higher than 100%" predefined filter.

By viewing the POS Items you can determine the reason and fix as needed.
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To learn more, see:

We've added a banner message to the Summary Dashboards on the WISK Web Portal.

This displays when you have sales of unmapped POS Items in the selected inventory range.

This is meant to highlight why you may see a different sales number on this page compared to the "Sales" page.

The dashboard show sales of mapped POS Items for the selected inventory period. If you have unmapped items you will see a difference between the number here and what is on the "Sales" page. This number doesn't include sales of:

For example, in an inventory period we have sales totalling $6100 on the Sales page. $5000 of those sales are mapped, and the other $1100 are not.

On the dashboard, the data reflects the $5000 worth of mapped sales, and shows there are unmapped sales. To get more accurate data, map the POS Items.

On the Overview tab of the Dashboard, we have combined the Historical Sales and Historical Purchases line graphs into a single bar graph.
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This makes it easier to compare your sales to your purchases for each inventory period.

Before

​Now

When in separate graphs it was difficult to compare the values. Now you can quickly compare your sales to purchases at a glance to give a rough measure of your cash flow.

To learn more, see:

If there's an issue that causes your POS integration to be temporarily halted, there is now a banner on the WISK Web Portal that directs you to our Support team.

This is in addition to the email notification that goes out. To learn more, see: