There are two ways to integrate your Clover POS with WISK:
If you have already created a WISK account for you venue, you can integrate through the WISK Web Portal
If you haven’t created a WISK account, you can integrate through the Clover App Market
WISK Web Portal
Step 1 - Access Venue Settings
Go to the WISK Web Portal - https://web.wisk.ai/dashboard
Hover over your user icon on the bottom left
Click Venue Settings
Step 2 - Select Clover as POS Type
1. Click "Edit" beside POS Type
2. In the window that opens, click the “POS Type” drop-down menu and select Clover.
3. Before starting the setup process, you have the option to check the “Include all POS Items even if not sold” box. By default, WISK only pulls POS Items with sales from the last 6 months to keep the number of items manageable. If you toggle this on, it’ll pull historical items, and any new items you create before they are sold for the first time.
Note: You can toggle this on at any time if you don’t want to do it now.
4. When ready, click “Set up.”
Note: This opens Clover's login page in a new window. If nothing appears, please temporarily disable your browser's pop-up blocker and try again.
Step 3 - Log in to Clover Dashboard
1. A new tab opens in your browser on the Clover Web Dashboard. type your Clover username and password and click “Log In"
2. The integration process works behind the scenes to link WISK with your Clover account. When complete, it displays the following in the browser tab:
Note: If you receive a different message, please contact WISK support.
3. Return to the WISK tab in your browser, and click “Save”
After the integration is complete, WISK will pull up to your last 6 months of sales data from Clover. It may take a few hours for your sales data to appear.
If you encounter any errors during the integration process, or your sales data isn’t appearing, please reach out in the chat or email email@example.com.
Clover App Market
If you haven’t already created your WISK account, you can create it and complete the integration at the same time through the Clover App Market.
1. Log in to the Clover Web Dashboard
2. Click “More Tools”
3. Search for and select “WISK.ai”
4. Click “Connect” on the WISK.ai app page
5. Click “Accept”.
6. After clicking “Accept”, your venue is created in WISK, and you are directed to the Sign In page. The business owner email address (as it appears in your Clover account) will receive an email invitation to join the venue. Click the link in the invitation to set up your user account.
Note: If you didn’t receive the email invitation, please check your spam folder.
7. Your WISK account is created and integrated with your Clover POS. To continue, select a plan and begin your trial.