How to Integrate Clover POS

How to link your Clover POS with WISK to start importing your sales data

Nick Neale avatar
Written by Nick Neale
Updated over a week ago

Article Contents


There are two ways to integrate your Clover POS with WISK:

  1. If you have already have a WISK account and an active subscription, you can integrate through the WISK Web Portal

  2. If you don't currently have a WISK account and subscription, you can integrate through the Clover App Market (you will need an active subscription to use WISK)

WISK Web Portal

Set POS Type to Clover

  1. Hover your cursor over your username on the bottom left, and click “Venue Settings” on the menu that appears

    An arrow points to the "Venue Settings" menu option.
  2. Click the “Edit” button beside POS Type

    An arrow points to the "Edit" button beside "POS Type".
  3. In the window that opens, click the “POS Type” drop-down menu, and select Clover

    An arrow points to the "POS Type" drop-down menu.
  4. Click "Set up"

    An arrow points to the "Set up" button.

    Note: This opens Clover's login page in a new window. If nothing appears, please temporarily disable your browser's pop-up blocker and try again.

Log in to Clover Dashboard

  1. A new tab opens in your browser on the Clover Web Dashboard. type your Clover username and password and click “Log In"

    The Clover Web Dashboard Log In screen.
  2. The integration process works behind the scenes to link WISK with your Clover account. When complete, it displays the following in the browser tab:

    success: true

    Note: If you receive a different message, please contact WISK support.

Complete Integration

  1. Return to the WISK tab in your browser

  2. Before you start importing your sales data, you can use the checkboxes to configure how your POS Items from Clover will appear in WISK. For more information, please see the "Customizing Your Sales Data / POS Items" section below

    The checkboxes for how the sales data is imported into your accounted are highlighted for emphasis.
  3. When ready, click "Save"

    An arrow points to the "Save" button.

After the integration is complete, WISK will pull up to your last 6 months of sales data from Clover. It may take a few hours for your sales data to appear.

If you encounter any errors during the integration process, or your sales data isn’t appearing, please reach out in the chat or email [email protected].

Clover App Market

If you don't already have a WISK subscription and account, you can submit an integration request through the Clover App Market.

If you already have a WISK account, please use the method outlined above to set up the integration.

Note: Using WISK requires an active subscription. For pricing details, please see our Pricing Page.

  1. Log in to the Clover Web Dashboard

    The Clover Web Dashboard Log In screen.
  2. Click “More Tools”

    An arrow points to the "More Tools" button on the left-hand menu on the Clover Web Dashboard.
  3. Search for and select “”

    "WISK" has been typed into the search field, and "" appears in the search result.
  4. Click “Connect” on the app page

    An arrow points to the "Connect" button on the app page.
  5. Click “Accept”

    The "Accept" button is highlighted on the Connect screen.
  6. After clicking “Accept”, the WISK team is notified of your integration request. A member of our Sales team will reach out to you.

Customizing Your Sales Data / POS Items

When setting up the integration, or anytime after, you can customize how your sales data / POS Items appear in WISK. This is essential if you make extensive use of modifiers.

The checkboxes for how the sales data is imported into your accounted are highlighted for emphasis.
  • Include all POS Items even if not sold - This pulls every item that exists in your POS's menu. By default, WISK only pulls items with sales from the last 6 months to keep the number of items manageable. If you toggle this on, it pulls every menu item, and any new items you create before they are sold for the first time

  • Include modifiers- If you use modifiers for your menu items

  • Import Modifiers as separate POS Items (only visible if "Include modifiers" is checked) - When you select this option, it allows you to import certain menu item modifiers as separate POS Items. This applies to both modifiers that include an up-charge, and modifiers with a price of 0.

    The is because if you have lots of customization options, it reduces the amount of POS Items that you must map.

    For example, if you sell "Coffee" and have a modifier for choice of dairy product, it appears differently depending on whether this box is checked. If we sell it with "Skim Milk":

    • Checked - There will be a separate POS Item for "Coffee", and for "Add Skim Milk". Skim Milk could be used as a modifier in multiple items, and it will only appear as one POS Item

    • Unchecked - There will be a combined POS Item of "Coffee - Add Skim Milk"

    If you use lots of modifiers and this box is unchecked, it creates a POS Item for every possible combination, which can take a lot of time to map and isn't advised.

    However, checking the box puts every modifier as a separate POS item unless you refine the criteria.

    Every venue is unique and sets up their menu and modifiers differently. There may be some modifiers that you want to be part of another POS Item, and some that you want to keep separate. After checking the box, you can select the category of modifiers that you don't want to appear as separate items.

    For example, if you have Beverage Size as a modifier, you'll want to keep that as part of the POS Item, because it has no meaning without it. Click the checkbox to keep this modifier attached to the item.

    The "Import Modifiers are separate POS Items" checkbox has been selected and the categories of modifiers display.

    Now when the POS Items are imported, you'll have a combined POS Item of the item and the Beverage Size ("Coffee - Small", "Coffee - Medium", "Coffee - Large" etc), but the Dairy Product modifiers will appear as separate POS Items ("Add Skim", "Add 2%", "Add Cream" etc.)

Clear Previous Sales Data

If you have imported your sales data, but realized the settings aren't displaying your POS Items and modifiers the way you want, you can make changes.

You can clear all previous sales data by clicking the “Clear Previous Data” button.

An arrow points to the "Clear previous data' button on the POS Type window

This button:

  1. Deletes all sales data from the venue

  2. Keeps all mapped POS Items

  3. Removes all unmapped POS Items

You can then click the “Save” button with your new settings and it re-imports all of your sales data based on what you’ve selected.

Note: To reduce the amount of required effort, it’s best to customize your sales data after integrating and before POS mapping begins.

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