Article Contents

Introduction

To know how much is left in a partial volume item when weighed on the supported Bluetooth Scale, the item must have a full or empty weight on file.

Most volume items in the WISK database should have at least a full weight attached to it, but if you add a brand new item you'll need to add this information.

If you need to add or remove a full or empty weight for an item, you can do this in the Mobile App or WISK Web Portal.

Mobile App

Selecting the Item

You can select the item to add/remove weights on the Items tab, or during an inventory count.

Items Tab

  1. Tap the “Items” tab on the bottom of the screen

    An arrow points to the

  2. Tap an item

    An item is highlighted for emphasis.

  3. Tap the pencil icon on the top right to open the "Edit Item" screen

    An arrow points to the pencil icon.

During Inventory

  1. Scan or search for the item

  2. With the item called up, tap either the pencil icon on the top right or the "Empty weights" or "Full weight" text

Adding a Weight

Note: If an item doesn't have at least one full weight on file, you're automatically prompted to add one during inventory when you tap the "Scale" tab. To learn more, see:

If there is already a full weight on file for the item, but you need to add another one:

  1. On the Edit Item screen, tap into either the Full Weight or Empty Weight field

    The

  2. Tap the “+” button on the top right

    An arrow points to the

  3. Select from g, kg, or Lbs, and type the weight

    The screen where you enter select the unit of measurement and enter the weight.

    Note: On this screen you need to manually enter the weight. If your scale model doesn't have an LCD screen, weigh the item first on a screen in the app where you can see the value

  4. Tap “Done”. The weight is added. If you entered it in a unit other than grams, the value is converted to grams. Tap the back arrow.

    An arrow points to the back arrow.

    Note: If an item has more than one weight on file, it uses the average when weighing items during inventory.

  5. Tap “Save” to save your changes

    An arrow points to the

Removing a Weight

  1. On the Edit Item screen, tap into either the Full Weight or Empty Weight field

  2. Swipe the weight you want to delete to the left

    An arrow indicates to swipe a weight to the left.
  3. Tap “Delete”

    An arrow points to the
  4. Tap “Delete” in the confirmation window

    An arrow points to the delete button in the confirmation message

  5. Tap “Save” to save your changes

    An arrow points to the Save button.

WISK Web Portal

Selecting the Item

  1. Click Items > Items on the left-hand menu bar

  2. Find the item you want to edit and hover your cursor over it, then click the pencil icon

    An arrow points to the pencil icon beside the item.

Adding a Weight

  1. On the Edit Item window, scroll down to the “Weights” and “Empty Weights” fields

    The

  2. Click into either field, and type the weight in grams, and hit enter

    The
  3. The weight is added, and saves automatically

    The new weight has been added to the item.

Removing a Weight

  1. On the Edit Item window, scroll down to the “Weights” and “Empty Weights” fields

  2. Click the “x” beside a weight value to remove it

    An arrow points to the

  3. The item saves automatically

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