If you have high volume products that you want to make sure you always have in stock, you can set up an email alert to notify you when running low.

When the “Real-time Stock” of an item meets or goes below the “Stock Alert” level that you’ve set, you’ll be notified. You can manage your Email Report Permissions to select which users receive alerts.

Note: This is only available if your POS is integrated with WISK.

Adding a Stock Alert

1. Click Items > Items on the left menu bar

An arrow pointing at the

2. Click into the “Stock Alert” field beside an item and enter a value.


Note: If you don’t see the “Stock Alert” field, click “Columns”, and click the checkbox beside “Stock Alert” to toggle it on.

3. The “Stock Alert” level is now set.


Note: Only items that have a value in the “Stock Alert” field will trigger stock alert emails.

Stock Alert Notifications

After setting a stock alert level, you’ll receive an email notification anytime the real-time stock value goes below the alert level.

In the example below, the real-time stock of both Jameson Irish Whiskey (750ml) and Grey Goose Vodka (750ml) have gone below their respective stock alert levels (4 units).

On the

In the notification email, it shows the name of the venue and the following information:

  • Items that have gone below the stock alert level
  • Alert levels
  • Stock before
  • Stock now
The stock alert email, showing the name of the venue, items that have gone below their stock levels, the stock levels, the stock before, and the stock now.

Note: The real-time stock levels are based on your POS Item mapping and sales and are an estimate. We recommend you double-check the counts for those items before placing an order to your distributors/suppliers.

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