If you have high volume products that you want to make sure you always have in stock, you can set up an email alert to notify you when running low.
When the “Real-time Stock” of an item meets or goes below the “Stock Alert” level that you’ve set, you’ll be notified. You can manage your Email Report Permissions to select which users receive alerts.
Note: This is only available if your POS is integrated with WISK.
Adding a Stock Alert
WISK Web Portal
Click Items > Items on the left menu bar
Click into the “Stock Alert” field beside an item and enter a value.
Note: If you don’t see the “Stock Alert” field, click the gear icon and then “Columns”, and click the checkbox beside “Stock Alert” to toggle it on.
The “Stock Alert” level is now set
Note: Only items that have a value in the “Stock Alert” field will trigger stock alert emails. A stock alert is intended to warn you before you run out stock of that item. Because of this, you can't set the value to 0. The lowest stock alert value you can set is 0.1 units.
WISK Mobile App
On the "Items" screen, tap an item
Tap the "Edit" button
Scroll town and tap the "Stock Alert" field and enter a value
Tap "Save". The stock alert level is set.
Stock Alert Notifications
After setting a stock alert level, you’ll receive an email notification anytime the real-time stock value goes below the alert level.
In the example below, the real-time stock of both Jameson Irish Whiskey (750ml) and Grey Goose Vodka (750ml) have gone below their respective stock alert levels (4 units).
In the notification email, it shows the name of the venue and the following information:
Items that have gone below the stock alert level
Note: The real-time stock levels are based on your POS Item mapping and sales and are an estimate. We recommend you double-check the counts for those items before placing an order to your distributors/suppliers.