Article Contents
January
Invoice Number is Now a Required Field
When adding invoices, "Invoice Number" is now a required field.
This is because when adding invoices for a specific distributor, we check to see if any other invoices with the same number exist for that distributor.
Since this wasn't required, this led to invoices being added without numbers which resulted in duplicate entries.
What this means is that:
When adding a manual invoice on the web or app you are required to enter an invoice number.
When adding an invoice via a purchase order on the web or app you are also required to enter an invoice number.
Note: You can enter any value in this field, but by putting the actual invoice number you help prevent any duplicates being added to your account.
iOS - Syncing Issues Indicator in App
When using the mobile app, it calls the WISK servers every 10 seconds to fetch the latest information / changes. This includes updates to items, inventory counts taken by other users etc.
There is now an indicator/icon if in the last 30 seconds it fails to fetch the latest changes at least once. This is to highlight situations where you may have a stable internet connection, but are not getting the latest data from the WISK server.
This can explain syncing issues if something appears on one device, but not the other despite being connected to the internet. If you tap the icon it gives more information:
If the icon doesn't disappear in a few moments, please contact [email protected] or reach out in the chat to get help.
For more information, see: