There is now an option to import tax inclusive items with the tax removed from the menu price.

By clicking the "Remove tax from tax-inclusive item prices" checkbox in the POS integration, the tax is excluded from menu items where the tax is included.

For example if an item is $10 tax inclusive with a tax rate of 10%, the menu price will be $9.09 instead of $10.

Checked (Taxes Removed)

Unchecked (Taxes Included)

To learn more, see:

WISK now connects directly to Agilysys InfoGenesis through its API, as an alternative to the daily Product Mix email report. Instead of relying on a scheduled report, WISK pulls your sales, menu items, and modifiers straight from Agilysys.

With the API integration you can:

Note: Agilysys charges a separate licensing fee for API access, billed directly by Agilysys. Contact your Agilysys representative to request access. If you'd prefer not to use the API, the email integration continues to work as before.

For more information, please see:

You can now connect your AI assistant of choice to WISK.

The WISK MCP server lets you ask an AI assistant — Claude, ChatGPT, Microsoft 365 Copilot, or any other MCP-compatible assistant — questions about your live WISK data in plain language.

Setup only takes a few minutes and doesn't require any coding.

All you need is this address - https://mcp.wisk.ai/mcp and to follow the instructions for your specific AI assistant.

We have put together a few guides for the most common ones:

For additional information about the WISK MCP Server, please see:

Note: Connecting AI assistants to other platforms typically requires a paid version. Most free accounts won't have access to the feature.

Work in Progress

The direct API integration for Oracle MICROS Simphony Cloud now supports revenue centers.

If you have multiple venues in WISK that integrate with the same Oracle MICROS Simphony Cloud account, you can now select which revenue centers get imported.
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After connecting to a WISK venue, it shows all revenue centers. By default, all revenue centers are imported into the venue (if no boxes are checked it behaves as though all boxes are checked).

To only import sales for specific revenue centers, check the box beside each one you want to import and click "Save".

This is useful if you have multiple venues in WISK all using the same POS system and you want to make sure only the relevant ones get imported into each venue.

For more information, please see:

With the SmartTab email integration, sales for both Food and Beverage appear in a single file for each day.
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If you had separate venues in WISK for both Food and Beverage you'd have to manage the POS Items being created, especially if importing modifiers.
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This was a problem in beverage venues if you had food items with lots of customization. It would create new POS Items in your beverage venue that weren't relevant and needed to be archived.

To limit this, we've added three new settings to filter out unwanted modifiers before import:

When filtered out, sales of the base item are still imported but the modifiers are not. This limits the amount of new POS Items created.

To learn more, see:

Orders placed to partner venues through the "Venue Transfers" flow can now be received in the iOS app.
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When receiving the transfer, it is received through the purchase order. Transfers received on web are still received through the draft invoice that is created.
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​Important: There are some limitations to receiving on iOS. If the transfer contains any items or item variations that were not on the initial order you will need to receive it on the WISK Web Portal.

For more information, please see:

On Wednesday, May 27th we upgraded our infrastructure. These changes will make the WISK platform more efficient, secure, and better equipped to roll out new features.

When you log in for the first time after these changes you will need to reset your password if you already have an account. If you have any problems receiving the email to reset your password please contact [email protected] or reach out in the chat.

Important: As part of these changes, when you enter your email address to log in it will now only accept lowercase letters. If you use a capital letter it will display an error message. Please try again with all lowercase letters and you should be able to log in without issue.

On the Invoices / Returns page, the Total column reflected the total $ value of all inventory items on the invoice. It was not including any additional charges or credits.

We have updated this column to include charges and credits.

This is just a change to the display on this page. None of your data has changed. When you open up a specific invoice, it always included charges and credits in the Total field.

When viewing the Historical Item Stock Report, it now shows a link to the last completed inventory before the selected date.

Clicking the link opens that inventory in a window.

For more information, see:

If taking an inventory in the iOS app and another user archives it, you now receive a notification.

The notification tells you who archived the inventory and when, along with next steps to resolve.

The inventory also shows as "Archived" on the inventory home screen.

Speak with the person who archived the inventory to figure out next steps:

For more information about next steps and this new feature, please see:

We have updated the UI of the Inventory screen in the iOS app.

Notable changes include:

Ongoing Inventory Comparison

Completed Inventory Comparison

For anyone automatically importing invoices via a distributor integration, you can now attach an image of the paper invoice to the draft.

This is mostly to help in situations where the distributor may have sent an invoice with errors and the paper invoice is required to process the invoice.

Right now this can only be done via the iOS app. For more information, see:

If you have multiple venues in WISK that integrate with the same Lightspeed L Series account, you can now select which floors / revenue centers get imported.
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After connecting Lightspeed L Series to a WISK venue, it shows all floors. By default, all floors / revenue centers are imported into the venue (if no boxes are checked it behaves as though all boxes are checked).

To only import sales for specific revenue centers / floors check the box beside each one you want to import and click "Save".

For more information, please see:

When viewing inventories on the WISK Web Portal, there is now an area selector on the "By Item" tab.

Click the drop-down to toggle areas on/off to see only the counts from those areas for each item.

The total inventory value adjusts to reflect only the selected venues. If you place your cursor over the count of an item it shows the breakdown per area.

For more information, see:

When creating a Batch or Draft POS Item, they now get assigned a human-readable code / reference number.

The format is as follows:

TYPE-YYYYMMDD-###

Examples:

When mapping POS Items or other batches, the code is searchable:

And if importing ingredients from a draft POS Item to a regular one:

A new report is now available on the WISK Web Portal that shows your Estimated Stock at the end of each day based on sales and movements.

Important: This requires an active POS Integration because sales data is used to calculate your Real Time Stock.

To view the Historical Item Stock report click Reports / Analytics > Historical Item Stock on the side menu bar.

By default, it shows today's date and all actions affecting item stock since the last inventory count. This gives you each item's current Estimated Stock.

If you change the date, it shows everything that happened in the venue after the last inventory count and before 11:59PM in the venue's timezone that day.

For more information about this report, see:

WISK now provides a direct API integration with Oracle MICROS Simphony Cloud.
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This integration was previously only available through Omnivore, a third party provider.
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For more information, please see:

When adding certain types of movements (depletions, transfers, etc) in the web and iOS app, it would put the present date and time when created. If you needed to back date the movement you would change it after.

We have changed this so you can set the date & time when creating the movement. It still defaults to the present, but you can adjust as needed.

The following movements were changed:

Web

iOS

When adding invoices, "Invoice Number" is now a required field.

This is because when adding invoices for a specific distributor, we check to see if any other invoices with the same number exist for that distributor.

Since this wasn't required, this led to invoices being added without numbers which resulted in duplicate entries.
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What this means is that:

Note: You can enter any value in this field, but by putting the actual invoice number you help prevent any duplicates being added to your account.

When using the mobile app, it calls the WISK servers every 10 seconds to fetch the latest information / changes. This includes updates to items, inventory counts taken by other users etc.

There is now an indicator/icon if in the last 30 seconds it fails to fetch the latest changes at least once. This is to highlight situations where you may have a stable internet connection, but are not getting the latest data from the WISK server.

This can explain syncing issues if something appears on one device, but not the other despite being connected to the internet. If you tap the icon it gives more information:

If the icon doesn't disappear in a few moments, please contact [email protected] or reach out in the chat to get help.
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For more information, see: