During your First Inventory, you’ll do the following:

For the smoothest experience, we recommend adding your food items prior to the first inventory count. Learn more here:

For your first inventory, we recommend using the iOS app. If you are unable to do so, please see Web Inventory.

Note: If you haven't already purchased a supported Bluetooth scale, you can find links here:

Before you start counting, set up the areas in your venue where inventory is stored.

Open the WISK app and tap “Complete first inventory” on the setup checklist.

You’ll see a list of your areas. By default, WISK provides you with a Kitchen and Stock Room.

Note: Make sure that you're in the correct venue account. If you aren't in your Food account, you'll need to switch to it. The name of the current account displays at the top of the screen. To learn more, see

You can edit an existing area by swiping it to the left and tapping "Edit Area". You can rename the area, change the photo, or delete it

Note: There is no limit on the number of areas you can have in your venue. Create the setup that works best for you.

This section outlines use cases of counting full and partial units of various measurement types.

To start counting, tap an area on the list.

Note: More than one user can count in the same area at a time.

When inside an area, you’ll want to count your items in a systematic fashion, top to bottom, left to right.

There are a number of ways to call up the item to be counted:

If an item isn’t already in your venue’s list of items you can add it during the inventory. If the item has a barcode, you can scan it. If it doesn't have a barcode, add the item manually:

The item is then added to your venue and can be counted.

Note: You can edit the item at a later time if you are missing information at the time of the item’s creation.

With your item called up, it’s now time to count it. As mentioned earlier, you’ll count items in a systematic fashion. Count what you see in front of you as you work your way through the area.

If an item is spread throughout an area, don’t add it up in your head and submit one count. Submit each separately because WISK adds the counts together when you have finished the area.

By adding them separately, it is much easier to review your counts and make sure you haven’t missed anything.

The way you count an item depends on its unit of measurement:

To learn more about units of measurement, please see:

As a reminder, items with the units measurement type are best suited for things that don’t require a weight or volume, and are measured whole. This will vary depending on how your venue decides to track certain items, but some examples include:

Unit-based items can be counted in full units and cases, but there is also a special type of count called "sub-units" if the item's measurement is a value greater than 1.

To learn more about sub-units, see:

To count full units and cases for items with a unit-based measurement type:

For items that have a measurement quantity greater than 1, there's an option to count sub-units.

These are typically items that are ordered/purchased in a package, and contain multiple units. Examples of this include:

In this example we'll count cartons of large eggs. The item measurement size is set to 12 units, with a case size of 15 (in other words, a case contains 15 cartons of 12 eggs for a total of 180 eggs).

To count sub-units:

You can count weight-based items by:

In this example, we'll be counting 5lb bags of red onions.

With the item called up, we can count any unopened bags of red onions as full units or cases by tapping the + buttons. In this example we have counted 2x 5lb bags of red onions.

In addition to the full bags, we have one open bag that we need to count. There are a few ways to do this:

Visual

Enter a Weight Manually

If you don't have a supported model of Bluetooth scale, you can still enter weights of items manually. You might also have to do this if you have items that exceed the maximum weight capacity of the supported Bluetooth scales.

Supported Bluetooth Scale

Note: The weight capacities of the supported models of Bluetooth scale range between 5kg / 11 lbs and 6kg / 13 lbs. Don’t place anything on the scale that exceeds the capacity. If you have heavier items, we recommend you weigh them on a scale that can support them, and then enter the value manually.

If using the supported Bluetooth scale, when connected, the interface updates to show the scale reading.

If you run into difficulties connecting the scale, please see this article:

Place the item on the scale, and the reading converts from grams to the selected unit of measurement. In the example below, the scale provided a reading of 840g, which converted to 1.85lbs. Tap “Confirm” to submit.

If you have taken an item out of its packaging and placed it in a different container (sugar, flour etc), you can create containers and add their weights.

This ensures that when you place the item on the scale, it subtracts the weight of the container to give you the correct amount.

When counting volume-based items, they will either be unopened or partial.

For more information on counting volume-based items, please see:

As you count and submit items, you’ll see the number beside the “Proceed to current scans” button increase.

The number represents the items that you have counted in the area so far.

When you’ve finished counting in an area or want to see what you have submitted so far, tap “Review item counts”.

You’ll see everything you’ve counted, in the order it was submitted.

Note: At this point, it doesn’t add the counts together.

You can use the + or - buttons to adjust the counts if needed.

If you need to delete an item, you can swipe it to the left and tap delete.

After you've double-checked your counts, tap “Review and submit area”.

This screen shows the total counts for each item, and can you choose how to view this information:

When ready to save the area, tap “Submit area counts”

You’ll now see the area marked as saved, with a summary of what has been counted. This is a good way to tell if you have finished counting an area, or need to go back and finish it.

To adjust the counts in a saved area, just tap it.

Now count your remaining areas.

Note: You can only submit your inventory after saving all areas in your venue.

As you submit and save your last area, you’ll receive a prompt asking if you wish to:

When you tap “Review and Submit Inventory”, you’ll see a breakdown of the inventory, and you can choose how to view it:

You’ll see the total count for each item, and you can tap an item to see where it was counted.

You can tap into a specific area to adjust the count if necessary.

When everything looks correct, at the bottom of the screen you'll see:

Note: For food inventory, we recommend taking at least one count per month.

After submitting the inventory, you're emailed a copy of your inventory report.

Click here to learn more about the inventory report.

If you notice that you made a mistake during the inventory, you can edit a previous inventory to correct the count.