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Centralized Items - Active vs Inactive Items

When multiple venues have a centralized item list, only the items relevant to each venue appear on the "Items" page

Nick Neale avatar
Written by Nick Neale
Updated over a week ago

Note: Centralized Items / POS Items are only used in specific venue setups where multiple accounts exist for a single property.

Article Contents

Introduction

When you have a group of venues with Centralized Items, it’s possible that some don’t carry every single item.

To keep your Items page for each venue organized, it only displays “Active” items.

Active vs Inactive

An item is considered Active if it's been:

  • counted in an inventory

  • added to an invoice

  • used as an ingredient in a POS Item or Batch

Inactive items are hidden, but appear in searches during inventory counts, adding invoices, and mapping POS Items / Batches.

Once an Inactive item has been added to any of the above, it becomes Active. When Active, those items appear on the "Items" page.

Marking Items as Active Manually

You can also mark items as "Active" manually. This is helpful because you can activate items in multiple venues at the same time.

To mark items as Active:

  1. In a child venue, go to the “Items” Page

    An arrow points to the "Items List" button on the side menu.

  2. Click the “Actions” menu button and select “Find Items in Parent venue”

    The "Actions" button is highlighted and an arrow points to "Find items in parent venue".

    Note: Only users with the Admin or Manager role can see this option by default. If you want to create custom roles, you can learn more about that here:

  3. A window opens showing all of the items from the parent / central venue. Click the checkboxes beside each item that you want to activate

    The checkboxes beside the items are highlighted for emphasis.

  4. After selecting the items, click the “Select venues” drop-down menu to choose the venues you want to activate them in. You’ll see the name of the current venue, and additional venues if your user account has Admin access to them.

    An arrow points to the "Select Venues" drop-down menu

  5. After selecting the venue(s), click “Activate Items”

    An arrow points to the "Activate Items" button.

  6. The items now appear as “Active” in the selected venues

    The previously empty "Items" page now displays the activated items.

Adding New Items to a Venue

If a venue with a centralized item list creates a new item, it's Active in that venue, but Inactive in the others. It'll only appear in the other venues if used.

Creating New Items in a Parent Venue

With Centralized Item setups, there's a central venue that contains all items. This is typically a central stockroom where orders are received and then transferred to the other venues/outlets.

If you have access to the parent venue, when you create/add a new item in it, you can make the item active via the "Edit Item" screen.

  1. Place your cursor over an item and click the pencil icon

    An arrow points to the pencil icon

  2. On the left you'll see an "Active in venues" section. Click the checkbox in the "Force active" column beside a child venue name to make the item active in it. You can also deactivate an item by unchecking the box

    The "Force Active" column is highlighted for emphasis.

    Note: If an item was activated automatically because it was counted in inventory, appeared on an invoice, or was used in a recipe, only the "Is active" column is checked.

    The row is highlighted to show the item was activated automatically and not forced active

  3. When an item is set to active, it appears in the child venue(s)


Archiving Centralized Items

If you archive a centralized item in one venue, it will be archived in all other venues.

You should only archive items that are no longer used in all venues.

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