Introduction

There are a number of reports that users in your venue can receive. You’ll find more information and examples of each below.

You can select which reports individual users in your venue receive. Learn more here:

If a subscription payment fails, an email is sent to all users with this option checked. In the email it states the reason for the failed payment (if available), how to update your card, and the next attempted charge.

A summary of your venue’s activity from yesterday, including

This is sent if an invoice added via scanning/uploading has an issue that prevents the WISK team or your team from processing it.

The message includes the original file and the reason why it can't be processed.

To resolve the noted issue, click the link to view the invoice and re-upload the invoice image.

This is sent out every time an inventory count is completed and includes an attached copy of your inventory, consumption, and variance report (if your POS is integrated).

In the body of the email, you’ll see the total inventory value, the $ value of consumption, and the overall beverage cost.

You’ll also see if there are any items that are missing costs, or don’t have a distributor or item category assigned to them. By adding these missing details, you’ll have the highest quality data.

When an invoice is added, you can send a confirmation email to all users selected to receive it. This email shows the details of the invoice.

If the invoice was added from a purchase order generated in WISK, you’ll also see a section for any differences between the original order and the invoice (different quantity received than ordered, or a different cost etc.).

This alert email is sent when an item's cost exceeds its set alert threshold. You’ll see the alert level and the current cost that triggered the notfication.

To learn more, please see:

This alert email is sent when a POS Item's cost percentage exceeds its set alert threshold. You’ll see the previous cost percentage of the item and the new cost. To learn more, please see:

This is sent out every time a partial inventory count is completed and includes an attached copy of your inventory, consumption, and variance report (if your POS is integrated).

There are also links to view each report on the WISK Web Portal.

When an order email is sent to a distributor, all users sent to receive this email are cc-ed automatically.

It shows each item you're ordering, the distributor code (if relevant), the amount ordered, and the cost of the items.

Note: If you don’t want to send the order with the costs included, you can toggle this off under a distributor’s settings.

When the “Real-time Stock” of an item meets or goes below the “Stock Alert” level, an email notification is sent.

To learn more, see:

A summary of your venue’s activity for the past week, including: