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To help monitor your costs, you can set alerts for when POS Items go above certain cost percentages.

After setting your cost alert levels, you’ll receive email notifications any time those POS Items exceed the alert threshold.

This could be due to:

  1. A change in the menu price in the POS

  2. An invoice where the cost of an ingredient has increased

Note: Make sure you have set users to receive the POS Item Cost Alert email under Email Report Permissions.

Adding a POS Item Cost Alert

To set a cost alert for a POS Item:

1. From the POS Items page, place your cursor over a POS Item and click the edit button

An arrow points to the edit button beside the

2. Click into the “Cost Alert” field and enter the cost alert percentage.


3. The Cost Alert for the POS Item has now been set. When the cost percentage exceeds the alert level, designated users in the venue receive an email notification.

The Cost Alert has been entered and displays as 20%.

POS Item Cost Alert Notifications

In the email notification you’ll see all affected POS Items along with the:

  • Alert level %

  • The cost percentage before the change

  • The cost percentage after the change.

An example of the Cost Alert Email.

Note: As a reminder, this email only goes to designated recipients. You can manage which users receive the notification under Email Report Permissions.

By going to the POS Items page we can learn more about what caused the increase.

We see that the cost percentage has increased for the Cheeseburger POS Item, and by clicking on the edit button we can see more details.

The cost percentage of the item has increased due to the cost of ingredients increasing.

In this example, we received some Ground Beef at $6/lb, which raised the cost of the Cheeseburger POS Item by 5%.

The price of Ground Beef went from $4/lb to $6/lb, raising the cost percentage by 5%.

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