Skip to main content
All CollectionsItemsFamilies & Categories
Deleting a Family / Category
Deleting a Family / Category

How to delete/archive a family or category in your venue

Nick Neale avatar
Written by Nick Neale
Updated over a week ago

If you’re no longer using a family or category and want to clean up your account, you can archive it.

You can delete/archive a family or category on the:

WISK Web Portal

From the Families and Categories page:

Category

Note: You can only archive a category if it isn't currently assigned to any of your items. Otherwise, you'll receive an error message showing the items that currently have the category.

  1. Hover your cursor over the category, and click the blue arrow that appears.

  2. Click “Archive” from the list of options

An arrow points at the "Archive" button beside the category.

You can also delete /archive a category from the Details screen:

1. Click the “Details” button beside the category

An arrow points at the "Details" button beside the category.

2. Click the “Archive” button on the top right

An arrow points to the "Archive" button on the category details screen.

When the category is archived, it is highlighted in pink:

The category has been archived, and is highlighted in pink.

Restoring a Category

If you need to restore a category, you can follow the steps above for any archived category. The “Archive” button is replaced with “Restore”.

An arrow pointing to the "Restore" button beside the archived category.
An arrow points to the "Restore" button on the category details screen.

Family

Note: You can only archive a family if it has no categories, or if all the categories within it have been archived as well.

1. Click the “Archive Family” button

An arrow points to the "Archive Family" button beside a Family.

2. The family is archived and is no longer visible under the default view.

Restoring a Family

To restore a family:

1. Click the “Predefined filters” drop-down list and select “Archived”

The "Predefined filters" drop-down menu has been clicked, and an arrow points at the "Archived" option.

2. Click “Restore” beside the family you want to restore

An arrow points to the "Restore" button beside the archived family.

Mobile App

From the Families and Categories screen:

Category

Note: You can only archive a category if it isn't currently assigned to any of your items.

1. Swipe the category to the left

An arrow indicates to swipe left on the "Example Category" category.

2. Tap “Delete”

An arrow points to the "Delete" button that has appeared after swiping the category to the left.

3. Tap “Delete” on the confirmation pop-up.

An arrow points to the "Delete" button on the Delete Category confirmation pop-up.

Restoring a Category

If you need to restore the category, you can do so on the WISK Web Portal.

Family

Note: You can only archive a Family if it has no categories, or if all the categories within it have been archived as well.

1. Swipe the family to the left

An arrow indicates to swipe left on the "Example" family.

2. Tap “Delete”

An arrow points to the "Delete" button that has appeared after swiping the family to the left.

3. Tap “Delete” on the confirmation pop-up

An arrow points to the "Delete" button on the Delete Family confirmation pop-up.

Restoring a Family

If you need to restore the deleted family, you can do so on the WISK Web Portal.

Did this answer your question?