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Restoring/Unarchiving an Item
Restoring/Unarchiving an Item

How to bring back any items that you have archived in your venue

Nick Neale avatar
Written by Nick Neale
Updated over 2 months ago

Article Contents

Introduction

If you archived an item, but now carry it again, you can restore it on the:

Restored items appear in your venue’s list of items by default, and can be added to orders.

Note: You can only restore items that you archived directly. Any items that were archived as the result of merging or grouping cannot be restored.

WISK Web Portal

Restoring an Item

On the Items screen:

  1. Click the “Predefined filters” drop-down menu

    An arrow points at the "Predefined filters" drop-down menu on the Items page of the WISK Web Portal.

  2. Select the “Archived” filter

    The "Predefined filters" drop-down menu has been clicked, and an arrow points at the "Archived" filter to be selected.

  3. You’ll now see all the archived items in your venue. Hover your cursor over the item you wish to restore and click the blue arrow, then “Restore”

    The blue arrow button has been clicked beside an item, and an arrow points at the "Restore" button.

  4. Click “OK” on the confirmation window

    An arrow points at the "OK" button beside the confirmation.

Restoring Multiple Items

If you need to restore multiple items at once:

  1. Click the checkbox beside the item(s) you want to restore

  2. Click “Restore” on the pop-up window that appears

    The checkbox beside an item has been selected, and a window appears along the bottom of the screen with an option to restore the selected items. An arrow points at the "Restore" button.

  3. Click “OK” on the confirmation window

    An arrow points at the "OK" button beside the confirmation.

Mobile App

Items Page

Tap the "Inventories" tab, then "Items"

  1. Tap the view selector and select “View archived”

    An arrow points at the filter drop-down menu. The menu has been tapped, and the "View archived" option is high-lighted.

  2. Find the item you want to restore, and swipe it to the left

    An arrow gestures to swipe the item to the left.

  3. Tap “Unarchive”

  4. Tap “Unarchive” on the confirmation screen.

During an Inventory Count

If you scan the barcode of an archived item or item variation while taking an inventory count, you'll receive a prompt asking if you want to unarchive the item/variation.

To restore the item, tap "Unarchive".

The prompt that displays when you scan the barcode of an archived item.


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