Sometimes you will find that you have duplicate items in your venue's list of items. This can throw off your consumption and variance because they exist as two separate items in the system.
In this case, you'll want to merge the items into one. By merging them, it combines the current stock count, and all historical information (previous inventories etc).
Selecting Items to Merge
To merge items on the WISK Web Portal:
- Go to the Items or Variance Page
- Search for the duplicate items
- Click the checkbox beside the items you want to merge
- Click Merge Items.
Note: You can only merge items that have the same volume.
A screen displays showing the output item on the left, and the two items to be merged on the right-hand side. You can toggle between the two items, and click the paste button beside a field to have it transfer over to the output item.
WISK will automatically populate the fields for the output item, but scroll through and review the information to make sure it's correct.
Merging the Items
To complete the merge:
- Click “Save”
- A confirmation screen appears, click “OK”.
Note: Merging items is permanent, always confirm you have selected the correct items before completing the merge.
After you have confirmed the merge, it may take a bit of time depending on the amount of historical information to combine. When finished, you will see one item, with the updated information and stock count.