If there are items in your venue that you no longer carry, you can archive them.
Archived items don't appear in searches and cannot be added to orders.
Before archiving items, there are some things to consider:
If you have two items that are the exact same, we recommend merging them instead of archiving
If an item is used in a POS Item or batch, or is currently in a distributor cart, you’ll receive a prompt to remove it from them before you can archive it. See “Archiving Errors”.
You can archive items in both the WISK Web Portal and the mobile app.
WISK Web Portal
On the WISK Web Portal you can archive individual or multiple items at the same time.
You can archive items on the “Items” page, or any page you can access the “Edit Item” screen.
Hover your cursor over the item you want to archive and click the blue arrow button. Click “Archive” from the drop-down menu.
Hover your cursor over the item you want to archive and click the “Pencil” icon
Click the “Actions” menu button, and then click “Archive”
Click “OK” on the confirmation message
On the Items page, click the checkbox beside the item(s) you want to archive.
Click the “Archive” button that appears'
Click “OK” on the confirmation screen
Note: On the mobile app, you can only archive items one at a time.
From the Items tab:
Swipe the item you want to archive to the left
Tap “Archive” on the confirmation screen
Restoring an Item
If you archived an item accidentally, or have started to carry an archived item again, you can restore it. Learn more here:
You’ll receive an error prompt if you try to archive an item that is currently:
used in a POS Item or Batch
in a distributor shopping cart
For each item, you’ll see the corresponding errors:
To archive the item successfully, you’ll need to remove it from where it’s being used, then click “Retry”.
You can take the following actions to fix the errors:
Edit POS Item / Remove from Shopping Cart
You can edit each individual POS Item and batch, or remove the item from the distributor shopping cart by clicking in the “Edit” column.
This allows you to remove the item and add a new ingredient (if necessary).
Learn more about:
Note: If you want to remove the item from everything and not add a replacement at this time, you can click “Force Archive”
If you’re archiving an item because you intend to swap it with another ingredient, you can click “Swap Item” to replace it with another item. The new item will then appear in all POS Items and batches that contain the item you’re archiving.
To learn more, see:
This removes the item from every POS Item, Batch, and shopping cart it appears in.