Article Contents
Introduction
To know how much is left in a partial volume item when weighed on the supported Bluetooth Scale, the item must have a full or empty weight on file.
Most volume items in the WISK database should have at least a full weight attached to it, but if you add a brand new item you'll need to add this information.
If you need to add or remove a full or empty weight for an item, you can do this in the Mobile App or WISK Web Portal.
Mobile App
Selecting the Item
You can select the item to add/remove weights on the Items page, or during an inventory count.
Items Page
Tap the “Inventories” tab on the bottom of the screen then "Items"
Tap an item
Tap the pencil icon on the top right to open the "Edit Item" screen
During Inventory
Scan or search for the item
With the item called up, tap either the pencil icon on the top right or the "Empty weights" or "Full weight" text
Adding a Weight
Note: If an item doesn't have at least one full weight on file, you're automatically prompted to add one during inventory when you tap the "Scale" tab. To learn more, see:
If there is already a full weight on file for the item, but you need to add another one:
On the Edit Item screen, tap into either the Full Weight or Empty Weight field
Tap the “+” button on the top right
Select from g, kg, or Lbs, and type the weight
Note: On this screen you need to manually enter the weight. If your scale model doesn't have an LCD screen, weigh the item first on a screen in the app where you can see the value
Tap “Done”. The weight is added. If you entered it in a unit other than grams, the value is converted to grams. Tap the back arrow.
Note: If an item has more than one weight on file, it uses the average when weighing items during inventory.
Tap “Save” to save your changes
Removing a Weight
On the Edit Item screen, tap into either the Full Weight or Empty Weight field
Swipe the weight you want to delete to the left
Tap “Delete”
Tap “Delete” in the confirmation window
Tap “Save” to save your changes
WISK Web Portal
Selecting the Item
Click Items > Items on the left-hand menu bar
Find the item you want to edit and hover your cursor over it, then click the pencil icon
Adding a Weight
On the Edit Item window, scroll down to the “Weights” and “Empty Weights” fields
Click into either field, and type the weight in grams, and hit enter
The weight is added, and saves automatically
Removing a Weight
On the Edit Item window, scroll down to the “Weights” and “Empty Weights” fields
Click the “x” beside a weight value to remove it
The item saves automatically
Adding Weight Errors
Volume Item - Full Weight Less than Liquid Weight
When adding a full weight to a volume item, the weight must exceed the weight of just the liquid.
Based on the density of the item category, the system is able to tell how much the liquid weights on its own.
If you try to enter a weight that is under the weight of the liquid, it will throw an error message.
In this example we have a 1.14L bottle of Vodka that is in a plastic bottle. If we try to add a weight (1000g) that is less than the weight of just the liquid (1037.4g), it shows this message:
