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Adding Users to Your Venue

Adding Users to Your Venue

How to add additional users to your WISK account
Nick Neale avatar
Written by Nick Neale
Updated over a week ago

Article Contents

Introduction

Adding users to your venue allows you to split up the work when performing inventory counts, and provides accountability because the system records every action taken by a user.

*Only users with ADMIN access can add or remove users.

There are 2 ways to add users to your venue:

  1. WISK Mobile App

  2. WISK Web Portal

WISK Mobile App

  1. Tap the “More” button on the bottom menu bar

  2. Tap "Invite team members"

    The

  3. Enter the email address of the team member you wish to add and select their role. Admin, Manager, and Employee are the default roles. Each role grants certain permissions and you can learn more about them here.

    The

    Note: You can also create custom roles. Learn more:

  4. Tap "Add team member"

    The email address has been entered and the role selected. The

  5. Tap "Add another" to invite more team members if needed

  6. When finished, Tap "Send Invites"

    It shows a list of all users that will be invited to the venue. There is an

  7. The invited team members will receive an invitation email with a link to create their WISK user account

    The confirmation message that the invitations have been sent.

  8. You’ll receive a notification email when a team member creates their account

Note: If an invited user hasn’t received the email, have them check their Spam folder. If it is a Gmail account, the invite may be sorted under “Promotions” or “Social”.

WISK Web Portal

  1. On the WISK Web Portal, hover over your username on the bottom left to see more options

  2. Click "Team" (Note: You'll only see this option if you are an Admin for the venue)

    An arrow points to the

  3. Hover your cursor over the venue name in the table. Click the "Add user" button that appears

    An arrow points to the

  4. Enter the email addresses of the team members you wish to invite. Select their role from the dropdown menu.

    Admin, Manager, and Employee are the default roles. You can also create custom ones (Learn about custom roles here).

    Each role grants certain permissions and you can learn more about them here.

    Note: You can click the "+" button to add more users.

    An email address has been entered and the role drop down has been clicked.

  5. Click "Invite" when you have added your team members

    The email address and role have been selected. An arrow points to the

  6. The invited team members will receive an invitation email with a link to create their WISK user account

  7. You’ll receive a notification email when a team member creates their account

Note: If an invited user hasn’t received the email, have them check their Spam folder. If it's a Gmail account, the invite may be sorted under “Promotions” or “Social”.

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