If your venue is on the Essentials plan or higher, you can add additional users.

Adding users to your venue allows you to split up the work when performing inventory, and provides accountability because the system records every action taken.

*Only users with ADMIN access can add or remove users.

There are 2 ways to add users to your venue:

  1. WISK App
  2. WISK Web Portal

WISK App

1. Tap the “More” button on the bottom menu bar

2. Tap "Invite team members"

3. Enter the email address of the team member you wish to add and select their role. Admin, Manager, and Employee are the default roles. If you are on the Advanced or Enterprise plan, you can create custom ones (Learn more about custom roles here)

Each role grants certain permissions and you can learn more about them here.

4. Tap "Add team member"

5. Tap "Add another" to invite more team members if needed

6. When finished, Tap "Send Invites"

7. The invited team members will receive an invitation email with a link to create their WISK user account

8. You’ll receive a notification email when a team member creates their account

Note: If an invited user hasn’t received the email, have them check their Spam folder. If it is a Gmail account, the invite may be sorted under “Promotions” or “Social”.

WISK Web Portal

1. On the WISK Web Portal, hover over your username on the bottom left to see more options

2. Click "Team" (Note: You will only see this option if you are an Admin for the venue)

3. Hover your cursor over the venue name in the table. Click the "Add user" button that appears.

4. Enter the email addresses of the team members you wish to invite. Select their role from the dropdown menu.

Admin, Manager, and Employee are the default roles. If you are on the Advanced or Enterprise plan, you can create custom ones (Learn about custom roles here).

Each role grants certain permissions and you can learn more about them here.

Note: You can click the "+" button to add more users.

5. Click "Invite" when you have added your team members

6. The invited team members will receive an invitation email with a link to create their WISK user account

7. You’ll receive a notification email when a team member creates their account

Note: If an invited user hasn’t received the email, have them check their Spam folder. If it is a Gmail account, the invite may be sorted under “Promotions” or “Social”.

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