On May 27th, 2024 the existing LCBO Web Store site will be replaced with their new eCommerce site: wholesale.lcbo.com.

Our integration is based on the LCBO Web Store and we do not have access to the new site until it goes live. The existing integration with the LCBO will be unavailable when the new site launches, and until our team is able to create a new integration.

If you are an LCBO customer and wish to help us with the new integration, please contact [email protected].

Article Contents

Introduction
Import Invoices
Email Ordering

Introduction

For venues located in the Greater Toronto Area (GTA), WISK integrates with the LCBO Web Store.

With the integration, you can:

Get the latest pricing and product codes when adding LCBO items to your venue
Import invoices from orders placed on the LCBO Web Store site automatically

If you don't use the LCBO Web Store, you can also generate orders in WISK and send them by email to your preferred store.

Import Invoices

If you place your orders to the LCBO on https://www.lcbowebstore.ca/, WISK can pull those invoices into your account when the order is received.

To learn more please see:

Importing an Invoice/Order from the LCBO Web Store

Note: You’ll need to set up a customer profile with the LCBO before you can use the Web Store to place orders.

GTA Service Centre Online Ordering

Email Ordering

If you generate a purchase order in WISK, you can then email it to the LCBO.

You may already have a designated/preferred store that you do business with and have their specific email address. You can also inquire with [email protected] if you're unsure.

For information about their order cut off times, see:

GTA Service Centre: Placing a Licensee Order

If it's your first time emailing an order, we recommend calling the store to confirm they have received it.

Note: For a period of time, the LCBO had a specific order template for email orders but to our knowledge they no longer use it. When you generate and send the order in WISK, it populates that template in addition to the contents in the body of the email.

When the order comes in, you’ll then add the invoice from the purchase order that you generated. You can do this in either the WISK Web Portal or mobile app. To learn more, please see: