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Multi-Venue/Enterprise Configurations

Examples of how multi-venue and Enterprise users can setup and structure their WISK accounts

Nick Neale avatar
Written by Nick Neale
Updated over a month ago

Article Contents

Introduction

For our multi-venue and Enterprise customers, we know that every organization is different, and may have unique requirements and/or existing protocols and procedures that must be followed.

This article highlights different ways WISK can be tailored to fit your operation’s needs.

This includes:

  • Locations with multiple concepts / outlets on site (hotels, food halls, entertainment complexes, etc.)

  • Hospitality groups / chains with multiple locations

Multiple Concepts / Outlets on Site

Whether you’re a hotel/resort, golf club, food hall, or entertainment complex with multiple outlets on site, WISK supports this setup.

Your implementation depends on a number of factors:

  • Number of Revenue Centers - How many revenue centers / outlets are on site

  • Inventory Counts- How often you take inventory, and whether all revenue centers /outlets on site are counted on the same schedule

  • Orders - How orders are placed and how often

  • Reporting / Data - Whether you want separate sales, consumption, and variance for each revenue center / outlet, or the site as a whole

  • Inventory Pars - If you need pars per revenue center / outlet, or the site overall

  • Transfers - How stock is moved around the site (whether it needs to be requisitioned and approved, etc).

Based on the criteria above, we’ve prepared some example setups:

Note: These are just examples of potential setups. WISK can be tailored to fit your operational requirements.

One Venue

This is the regular setup model, where everything is contained in one venue. This is the most straightforward setup, and easiest to maintain. You’ll have separate accounts for both Food and Beverage (if applicable).

Inside the venue, you’ll create your areas, which are physical spaces where inventory is stored. These are usually a combination of storage and service areas (revenue centers / outlets).

Diagram showing how the venue would be structured

Number of Revenue Centers

  • You can have multiple revenue centers / outlets in the venue, you'll need to create areas for them

  • WISK can support multiple POS Integrations if a revenue center / outlet uses a different POS system

Inventory Counts

  • When you take an inventory count, all areas must be counted before the inventory can be submitted.

  • This requires all revenue centers / outlets to be on the same inventory schedule

Orders

  • Orders are generated for the entire venue

Reporting / Data

  • Your sales, consumption and variance will be for the overall venue, not each individual revenue center / outlet.

Inventory Pars

  • You can set par levels for individuals items for the overall venue

  • Recommended par levels generated for the overall venue based on consumption/usage

Transfers

  • Not required to track the movements of each individual item inside the venue

This is ideal if you're looking for a big picture view of your venue, without much upkeep.

If looking for data per revenue center / outlet, you may consider a multi-venue setup.

Multi-Venue (Separate Stockrooms)

In this setup, you may have a complex with revenue centers/outlets that operate independently.

They either have their own stockroom, or have a designated area in a shared stockroom. The main point is that the stock from each venue is kept separate. However, there may be situations that stock is transferred from one to the other.

Number of Revenue Centers

  • For each revenue center / outlet, you’ll create a venue

  • Each venue has its own areas (a mix of service and stock)

Inventory Counts

  • With separate venues, inventory counts can be taken for each on their own schedule

Orders

  • Orders are generated for each venue

  • If you would like to only place one order to a distributor for multiple venues, you can export each venue’s order to an .xls and combine them. You can then place the order using your established method.

Reporting / Data

  • Your sales, consumption and variance will be for each venue, instead of combined

  • Provides greater visibility of the performance of each revenue center / outlet

Inventory Pars

  • You can set par levels for individual items in each venue

  • Recommended par levels generated in each venue based on their consumption/usage

Transfers

  • The separate venues can be linked to allow for transferring of stock when needed

Multi-Venue (Shared Stockroom)

In this setup, there is an additional venue for a central stockroom that all orders and stock move through. The other venues place orders to the central stockroom, which then approves the order and transfers the stock to them. The central stockroom is in charge of all external ordering to distributors.

You still get all the benefits of having your revenue centers / outlets as separate venues, but have more control over the ordering and movement of stock.

This setup uses the Venue Transfers feature. To learn more, see:

Number of Revenue Centers

  • For each revenue center / outlet, you’ll create a venue

  • Each venue has its own areas (a mix of service and stock)

  • You have an additional venue for the central stockroom that has no sales activity

Inventory Counts

  • With separate venues, inventory counts can be taken for each on their own schedule

Orders

  • Orders are generated for each revenue center venue and sent to the central stockroom venue

  • The central stockroom places all external orders to distributors

Reporting / Data

  • Your sales, consumption and variance will be for each venue, instead of combined

  • Provides greater visibility of the performance of each revenue center / outlet

Inventory Pars

  • You can set par levels for individuals items in each venue

  • Recommended par levels generated in each venue based on their consumption/usage

Transfers

  • Stock is transferred from the central stockroom to the revenue center venues when the order/requisition is approved.

Multiple Locations

If you're a hospitality group with multiple locations/venues, each separate venue goes through the standard setup process.

However, if you have multiple locations that are the same concept (for example, a chain of coffee shops), that inventory and sell the same items, we can make this easier.

If one is already set up, we can copy the items, batches, and POS Items from that venue to your other locations. Each venue then has the same item IDs, but a local copy of the data they can edit as needed.

Commissary Kitchen (Legacy)

Important: This is a legacy feature that is no longer receiving updates or accepting new customers. Venue Transfer Requests are still supported, which allow you to request stock from another venue. This is more for already "complete" items that are not produced in-house for ordering.

If you have a commissary kitchen that multiple venues order from, WISK supports this too.

The commissary kitchen is a separate venue that acts as a distributor. It carries both items produced in-house and ordered from other distributors. Venues that are linked to the commissary kitchen see it as a distributor and can order select items from it.

The commissary can accept and fulfill orders, or reject them.

The full set up depends on the number of concepts that order from the commissary kitchen, and if they all use the same POS system.

To learn more, see:

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