To Integrate your Heartland POS with WISK you’ll need to:
Get your Heartland location key from your Heartland dealer/rep
Set Heartland as your POS type on the WISK Web Portal
Enter the location key
Step 1 - Get your Heartland Location Key
Contact your Heartland seller/rep, and request that they generate a location key for your venue. It may also be referred to as an API key.
Note: You will need the key before you can complete the following steps.
Step 2 - Select Heartland as POS
On the WISK Web Portal:
Hover your cursor over your username on the bottom left, and click “Venue Settings” on the menu that appears
Click "Edit" beside POS Type
In the window that opens, click the “POS Type” drop-down menu, and select Heartland
Step 3 - Enter the Location Key
Enter the Heartland location key that you received from your Heartland seller in the "Heartland Location Key" field
Before completing the integration, you can customize how your sales data / POS Items appear in WISK. With Heartland, you have the following customization options:
Include all POS Items even if not sold - By default, WISK only imports items with sales. If you create a new item in your POS, it won’t appear as a POS Item in your account until it is sold. If you check this box, it will appear as a POS Item before it is sold, and can be mapped.
Include modifiers - Check if you use modifiers for your menu items
After entering the key, WISK starts the integration process.
By default, WISK pulls your last 2 months of sales data. If you would like WISK to pull sales from farther back, please contact [email protected].
Note: If you receive an error message or sales data doesn't appear in your venue in a few hours, please contact WISK support.
Customizing Your Sales Data
Clear Previous Sales Data
If you have imported your sales data, but realized the settings aren't displaying your POS Items and modifiers the way you want, you can make changes.
You can clear all previous sales data by clicking the “Clear Previous Data” button.
Deletes all sales data from the venue
Keeps all mapped POS Items
Removes all unmapped POS Items
You can then click the “Save” button with your new settings and it re-imports all of your sales data based on what you’ve selected.
Note: To reduce the amount of required effort, it’s best to customize your sales data after integrating and before POS mapping begins.
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