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<a href="#h_93f80bc96a">Unarchiving a POS Item</a>

- <a href="#h_5d4667a2bd">Introduction</a>
- <a href="#h_93f80bc96a">Unarchiving a POS Item</a>

Sometimes an archived POS Item causes issues with your sales and variance. 

For example you archived a POS Item months ago, and now you’re selling it again, and the sales appear to be missing in your account. By restoring the POS Item, it fixes the issue.

<a href="http://help.wisk.ai/en/articles/3918259-troubleshooting-variance-sales#archived-pos-items">Troubleshooting Sales - Archived POS Items</a>

- <a href="http://help.wisk.ai/en/articles/3918259-troubleshooting-variance-sales#archived-pos-items">Troubleshooting Sales - Archived POS Items</a>

On the left-hand menu bar, click "Sales" then "POS Items"

The "POS Items" button on the left side menu is highlighted.

Find the POS Item you want to restore by using either the:

If using the search, it shows you if any archived items match the search term. Click the message to see the item(s):

An arrow points to the text that appears showing matching items.

To use the predefined filter, click the drop-down menu and select “Archived”

The "Archived" option on the drop-down is highlighted

Click the checkbox beside the POS Item(s) you wish to restore

An arrow points to the checkbox beside the archived POS Item.

Click “Restore” in the window that appears

The checkbox has been clicked and a window appears on the right side. An arrow points to the "Restore" button.

Click “OK” on the confirmation window to restore the POS Item

An arrow points to the "OK" button on the confirmation window.

The POS Item is restored, and once again used in your sales data calculations.

1. On the left-hand menu bar, click "Sales" then "POS Items"
   The "POS Items" button on the left side menu is highlighted.
    
2. Find the POS Item you want to restore by using either the:
   - Search bar
   - or "Archived" filter
      
   <b>Search</b>
   If using the search, it shows you if any archived items match the search term. Click the message to see the item(s):
   An arrow points to the text that appears showing matching items.
    
   <b>Archived Filter </b>
   To use the predefined filter, click the drop-down menu and select “Archived”
   The "Archived" option on the drop-down is highlighted
    
3. Click the checkbox beside the POS Item(s) you wish to restore
   An arrow points to the checkbox beside the archived POS Item.
    
4. Click “Restore” in the window that appears
   The checkbox has been clicked and a window appears on the right side. An arrow points to the "Restore" button.
    
5. Click “OK” on the confirmation window to restore the POS Item
   An arrow points to the "OK" button on the confirmation window.
    
   The POS Item is restored, and once again used in your sales data calculations.

Article Contents

Introduction

Unarchiving a POS Item