Unarchiving POS Items

Article Contents

• Introduction

• Unarchiving a POS Item

Introduction

Sometimes an archived POS Item causes issues with your sales and variance.

For example you archived a POS Item months ago, and now you’re selling it again, and the sales appear to be missing in your account. By restoring the POS Item, it fixes the issue.

To learn more, see:

• Troubleshooting Sales - Archived POS Items

Unarchiving a POS Item

To unarchive/restore a POS Item:

1. On the left-hand menu bar, click "Sales" then "POS Items"

   

2. Find the POS Item you want to restore by using either the:

   • Search bar

   • or "Archived" filter

   Search

   If using the search, it shows you if any archived items match the search term. Click the message to see the item(s):

   

   Archived Filter

   To use the predefined filter, click the drop-down menu and select “Archived”

   

3. Click the checkbox beside the POS Item(s) you wish to restore

   

4. Click “Restore” in the window that appears

   

5. Click “OK” on the confirmation window to restore the POS Item

   

   The POS Item is restored, and once again used in your sales data calculations.