Unarchiving POS Items

How to bring back/restore a POS Item that has been archived previously

Nick Neale avatar
Written by Nick Neale
Updated over a week ago

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Sometimes an archived POS Item causes issues with your sales and variance.

For example you archived a POS Item months ago, and now you’re selling it again, and the sales appear to be missing in your account. By restoring the POS Item, it fixes the issue.

To learn more, see:

Unarchiving a POS Item

To unarchive/restore a POS Item:

  1. On the left-hand menu bar, click "Sales" then "POS Items"

    The "POS Items" button on the left side menu is highlighted.

  2. Find the POS Item you want to restore by using either the:

    • Search bar

    • or "Archived" filter


    If using the search, it shows you if any archived items match the search term. Click the message to see the item(s):

    An arrow points to the text that appears showing matching items.

    Archived Filter

    To use the predefined filter, click the drop-down menu and select “Archived”

    The "Archived" option on the drop-down is highlighted

  3. Click the checkbox beside the POS Item(s) you wish to restore

    An arrow points to the checkbox beside the archived POS Item.

  4. Click “Restore” in the window that appears

    The checkbox has been clicked and a window appears on the right side. An arrow points to the "Restore" button.

  5. Click “OK” on the confirmation window to restore the POS Item

    An arrow points to the "OK" button on the confirmation window.

    The POS Item is restored, and once again used in your sales data calculations.

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