For some POS systems, WISK uses Omnivore’s Universal API to integrate your sales data.
This provides a direct integration, where you’ll be able to see your sales data in real-time or near real-time (depending on the POS system). You won’t have to worry about uploading sales manually, or sending a daily sales report email.
Note: Omnivore charges a small fee of $30 USD / month per venue, which is added to your WISK subscription once the integration is complete.
WISK uses Omnivore for the following POS systems:
Doshii (Impos, Starrtec, H&L, TriniTEQ, ArzPOS)
Oracle Hospitality (Micros 3700, Simphony1, Simphony2)
The steps in the integration process vary depending on whether:
You don't have an Omnivore account
You already have an Omnivore account because you're using it with other software
New Omnivore Account
If you don't already have an Omnivore account, follow these steps:
On your back of house POS, go to https://connect.omnivore.io/invite/9064596
Download and install the base Omnivore agent
Create your Omnivore account
Use the calendar to select a date/time to schedule with the Omnivore and WISK teams to complete the install.
Existing Omnivore Account
If you're already using Omnivore:
Log in to the Omnivore Control Panel
Find your Location ID
Email your Location ID to [email protected] or reach out in our chat
Our team will use your Location ID to request access to your venue (you'll receive an email notification from Omnivore about the request).
Go to the Omnivore Control Panel and approve the request
Once the request is approved, our team will complete the final steps and you'll receive an email notification when it is complete.
After the installation is complete, it may a few hours for your sales data to appear in your account.
You can then start adding your recipes to your POS Items in WISK.
For more information, please see:
If you notice that your sales data stops importing into WISK, please contact [email protected] or reach out via the in-app chat.
Our team will investigate and see if it can be resolved on our end, or if we'll have to contact Omnivore Support.
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