Article Contents
Introduction
In most cases, you shouldn't have to edit an inventory time. The inventory start and end times reflect when the count started and finished in your venue.
This is called the Inventory Duration.
You should only edit a time if it's wrong due to either:
Starting a new inventory count before you actually started counting
Finishing a count but submitting it later
The most important thing is that you don't want your inventory time to fall within a period that your venue has sales. You can't properly take inventory if items are being sold while counting.
If you need to adjust the start or end time of an inventory count, you can do this in the WISK Web Portal or the mobile app.
WISK Web Portal
Go to the Inventories Page
Click the details button beside the inventory you want to edit
Click the pencil icon that displays in the "Inventory duration" field
A calendar window opens and you can adjust the start or end date/time. In this example, we completed the inventory count but didn't submit it until a few days later. The inventory time spans over a few days where we've had sales in the venue. We need to adjust the end time to reflect when we finished the count.
Click a new date on the calendar, and the time to set a new time
Click "OK" to save the new time(s)
The inventory duration then updates to your selection
Mobile App
From the “Inventories” tab, tap “Inventories History”
Tap the inventory you need to edit
Tap “Edit Dates” at the top of the screen
Tap the arrow beside "Started" or "Finished" to adjust the date/time. In this example, we completed the inventory count but didn't submit it until a few days later. The inventory time spans over a few days where we've had sales in the venue. We need to adjust the end time to reflect when we actually finished the count.
After making your changes, tap “Save dates”
The inventory time updates
